The impact of the covid-19 pandemic on the batik industry: an empirical study in indonesia

FABK PANJAITAN, M Sayyid, A Maqsudi… - The Journal of Asian …, 2021 - koreascience.kr
The COVID-19 pandemic weakened the small-and medium-sized enterprise (SME) sector.
The decline in turnover is one that is felt by the batik industry in East Java, and the decline in …

KONAKLAMA İŞLETMELERİNDE SOSYAL MÜŞTERİ İLİŞKİLERİ YÖNETİMİ YETENEKLERİ VE İŞLETME PERFORMANSI: FETHİYE VE MARMARİS …

E Ergün, DB İşler - Uluslararası Yönetim İktisat ve İşletme Dergisi, 2020 - dergipark.org.tr
Bu çalışmanın amacı, Fethiye ve Marmaris' te faaliyet gösteren konaklama işletmelerinin
müşteri odaklı olmalarının sosyal müşteri ilişkileri yönetimi yeteneklerine ve müşteri ilişkileri …

[HTML][HTML] The effect of customer¬ orientation and customer relationship management (CRM) infrastructure capabilities on innovative behavior

H Bagheri Gara Bolagh - Journal of Innovation and Value Creation, 2021 - journalie.ir
In most organizations there is a system is designed and applied for recruiting and preserving
consumers which in fact is capable of managing organization-consumers relationships …

[引用][C] Factors Impacting Customer Relationship Performance in Social CRM: Case Study: Saipa Automotive Company

ME Shayan, SE Shayan - 2020 - GRIN Verlag