A survey of trust in social networks

W Sherchan, S Nepal, C Paris - ACM Computing Surveys (CSUR), 2013 - dl.acm.org
Web-based social networks have become popular as a medium for disseminating
information and connecting like-minded people. The public accessibility of such networks …

Can the building of trust overcome consumer perceived risk online?

S Harridge‐March - Marketing intelligence & planning, 2006 - emerald.com
Purpose–To explore the role of trust and risk in consumers' apparent reluctance to convert
from internet browsers to potential online purchasers. To consider how marketing planners …

Friendly or competent? The effects of perception of robot appearance and service context on usage intention

XS Liu, XS Yi, LC Wan - Annals of Tourism Research, 2022 - Elsevier
This study examines the influence of the perception of robot appearance and service context
on customers'/tourists' intention to use robots. Four studies confirm a congruity effect …

Trust in humanoid robots: implications for services marketing

MME Van Pinxteren, RWH Wetzels, J Rüger… - Journal of Services …, 2019 - emerald.com
Purpose Service robots can offer benefits to consumers (eg convenience, flexibility,
availability, efficiency) and service providers (eg cost savings), but a lack of trust hinders …

The impact of a blockchain platform on trust in established relationships: a case study of wine supply chains

M Brookbanks, G Parry - Supply Chain Management: An International …, 2022 - emerald.com
The impact of a blockchain platform on trust in established relationships: a case study of wine
supply chains | Emerald Insight Books and journals Case studies Expert Briefings Open Access …

Understanding consumer intention to participate in online travel community and effects on consumer intention to purchase travel online and WOM: An integration of …

G Agag, AA El-Masry - Computers in human behavior, 2016 - Elsevier
The growing presence of online travel communities is leading to great developments in the
travel industry. Grounded in the innovation diffusion theory (IDT) and the technology …

[HTML][HTML] Relationship CSR and employee commitment: Mediating effects of internal motivation and trust

HY Loor-Zambrano, L Santos-Roldán… - European research on …, 2022 - Elsevier
Purpose the main objective of this article is to check whether the relationship between
corporate social responsibility activities and employee commitment is mediated by the …

Corporate social responsibility as a determinant of consumer loyalty: An examination of ethical standard, satisfaction, and trust

E Park, KJ Kim, SJ Kwon - Journal of business research, 2017 - Elsevier
Factors promoting loyalty are of great interest to both academics and practitioners because
consumer loyalty is a notable predictor of business success. This study identifies the …

When guests trust hosts for their words: Host description and trust in sharing economy

IP Tussyadiah, S Park - Tourism Management, 2018 - Elsevier
In order to better understand the dynamics of user behavior in the sharing economy platform,
a multi-stage study was conducted on how Airbnb hosts articulate themselves online and …

Effects of various characteristics of social commerce (s-commerce) on consumers' trust and trust performance

S Kim, H Park - International journal of information management, 2013 - Elsevier
The development of social networking sites (SNSs) has given rise to a new e-commerce
paradigm called social commerce (s-commerce). S-commerce is a subset of e-commerce …