The COVID‐19 pandemic has exposed fundamental flaws in the design of public
administration in late democracies. While much writing to date focuses on the initial and vital …

Managing for results is increasingly important for the success of public organizations.
Performance and Innovation in the Public Sector is a comprehensive textbook that examines …

This chapter examines the role of senior public managers in strategic planning and
management in national governments. Not all leadership on strategic matters can come from …

Public sector reform in the 2000s has largely sought to improve upon rather than
fundamentally relitigate earlier reforms. A public sector manager transported in time from the …

Health systems worldwide are trying to shift towards a learning system to deliver people-
centred, holistic and equitable health care. Large-system transformation (LST) initiatives that …

Public administration and governance vary across jurisdictions, and comparative public
administration (CPA) is a method that brings essential similarities and differences to light …

Measuring the performance of public service organizations has increasingly become more
intensive since the emergence of the New Public Management (NPM) in the 1980's. Since …