A theoretical perspective on customer experience (CX) in digital business strategy
Contemporary studies on digital transformation of various well-known companies have
heightened the competitive positioning ofa successful business does not solely rely on the …
heightened the competitive positioning ofa successful business does not solely rely on the …
[PDF][PDF] A Study On Evaluating Service Quality Of Mumbai Metro Trains Using Servqual Model-Line 1, Line 2a And Line 7
The main aim of the study is to measure the service quality of Mumbai metro trains in
general and to evaluate the service quality gap between the perception and expectation of …
general and to evaluate the service quality gap between the perception and expectation of …