A critical model of brand experience consequences
A Shamim, M Mohsin Butt - Asia Pacific Journal of Marketing and …, 2013 - emerald.com
Purpose–The purpose of this paper is to explore the direct and indirect influence of brand
experience on a customer's brand attitude, brand credibility and customer-based brand …
experience on a customer's brand attitude, brand credibility and customer-based brand …
The relationship between brand engagement, brand loyalty, overall brand equity and purchase intention
The study conceptualizes and empirically investigates an integrative relationship between
brand engagement, brand loyalty, overall brand equity (OBE) and purchase intention …
brand engagement, brand loyalty, overall brand equity (OBE) and purchase intention …
The impact of brand strength on satisfaction, loyalty and WOM: An empirical examination in the higher education sector
This study examines the effects of brand strength on satisfaction, loyalty and positive word-of-
mouth (WOM) behavior. We employed systematic sampling involving 948 respondents from …
mouth (WOM) behavior. We employed systematic sampling involving 948 respondents from …
Relationship marketing, orientation, brand equity and firm value: The mediating role of customer value—An emerging market perspective
GK Amoako - Journal of Relationship Marketing, 2019 - Taylor & Francis
This study investigates how customer value mediates the relationship between relationship
marketing and firm value, and how brand equity mediates the relationship between …
marketing and firm value, and how brand equity mediates the relationship between …
Marketing mix and customer equity of SPA brands: Cross-cultural perspectives
Globalization has substantially transformed the fashion industry. Firms that conduct
innovative marketing campaigns for SPA brands, also known as fast fashion, are operating …
innovative marketing campaigns for SPA brands, also known as fast fashion, are operating …
Customer equity and CLV in Spanish telecommunication services
JR Segarra-Moliner, MÁ Moliner-Tena - Journal of Business Research, 2016 - Elsevier
Recent studies in various economic sectors in the USA, Brazil, China, South Korea, and
Australia provide evidence of the precursors of customer equity (value, brand, and …
Australia provide evidence of the precursors of customer equity (value, brand, and …
[HTML][HTML] Effect of green attributes transparency on wta for green cosmetics: Mediating effects of CSR and green brand concepts
YH Lee, SL Chen - Sustainability, 2019 - mdpi.com
Green attributes transparency presents new opportunities and challenges to advertisers.
This study developed a research framework to enhance consumers' willingness to adopt …
This study developed a research framework to enhance consumers' willingness to adopt …
Brand, value and relationship equities and loyalty-intentions in the Australian supermarket industry
A Dwivedi, B Merrilees, D Miller, C Herington - Journal of Retailing and …, 2012 - Elsevier
The current study advances the emergent literature pertaining to the impacts of brand, value
and relationship equities on consumer loyalty-intentions along three major fronts. First, key …
and relationship equities on consumer loyalty-intentions along three major fronts. First, key …
Customer equity drivers and repurchase intent among B2B customers: the moderating role of perceived switching cost
V Srivastava, D Rangarajan… - Journal of Business & …, 2024 - emerald.com
Purpose This study aims to investigate the role of three customer equity drivers on customer
repurchase intent in business-to-business (B2B) markets. It also explores the interconnected …
repurchase intent in business-to-business (B2B) markets. It also explores the interconnected …
The effect of customer equity drivers on word-of-mouth behavior with mediating role of customer loyalty and purchase intention
The uncertain stand in terms of product and service quality invites customers to get the
advantage of other customers' experiences in order to make a purchase decision. It has …
advantage of other customers' experiences in order to make a purchase decision. It has …