When trust cues help helpfulness: investigating the effect of trust cues on online review helpfulness using big data survey based on the amazon platform

HS Choi, S Leon - Electronic Commerce Research, 2023 - Springer
Using a large, comprehensive dataset of nearly 31 million reviews in 26 product categories
from Amazon. com, this study investigates the influence of trust cues on the helpfulness of …

What deters online grocery shopping? Investigating the effect of arithmetic complexity and product type on user satisfaction

M Mirhoseini, SA Pagé, PM Léger… - Journal of Theoretical and …, 2021 - mdpi.com
This paper explores the influence of product type and arithmetic task complexity on users'
perceived mental effort and satisfaction in the context of online grocery shopping. A two …

Do extraordinary claims require extraordinary evidence? Differential effect of trust cues on helpfulness by review extremity: an empirical study using big data

HS Choi - European Journal of Information Systems, 2024 - Taylor & Francis
This study examines whether the effect of trust cues, such as verified purchase badges and
user-provided photos, on review helpfulness differs by review extremity, on which Sagan's …

Identifying psychophysiological pain points in the online user journey: the case of online grocery

C Giroux-Huppé, S Sénécal, M Fredette… - … 2019, Held as Part of the …, 2019 - Springer
The objective of this study is to identify implicit psychophysiological pain points during an e-
commerce interaction. In this article, we propose a method that allows to identify implicit pain …

The influence of task characteristics on multiple objective and subjective cognitive load measures

SMM Mirhoseini, PM Léger, S Sénécal - Information Systems and …, 2017 - Springer
Using Electroencephalography (EEG), this study aims at extracting three features from
instantaneous mental workload measure and link them to different aspect of the workload …

[PDF][PDF] How Wild Is Too Wild: Lessons Learned and Recommendations for Ecological Validity in Physiological Computing Research.

É Labonte-LeMoyne, F Courtemanche, M Fredette… - PhyCS, 2018 - scitepress.org
While many call for increased ecological validity in physiological computing research,
implementing very naturalistic studies can be challenging. In this paper, we present a way to …

[PDF][PDF] The Evaluation of a Physiological Data Visualization Toolkit for UX Practitioners: Challenges and Opportunities

V Georges, F Courtemanche, S Sénécal… - … on Strategies and …, 2017 - researchgate.net
The objective of this paper is to outline the challenges we have encountered during the
development and evaluation of our Physiological Data Visualization (UX Heatmap) toolkit …

[PDF][PDF] Age-related Differences in the User Experience of Shopping for Groceries Online

M Saric, C Coursaris, S Tams - 2023 - biblos.hec.ca
As average life expectancy increases, the average population age rises, resulting in an
increased need to easily access basic goods such as food. In a rapidly aging population …

[PDF][PDF] L'effet de la recherche multiple sur le comportement des clients de l'épicerie en ligne

R Benheddi - 2017 - biblos.hec.ca
Résumé La présente étude est une application du modèle SOR «Stimulus-Organism-
Response» dans le contexte de l'achat de l'épicerie en ligne. L'objectif étant d'évaluer l'effet …