People working in a cooperative manner need to be updated on events and informed about
other users and their activities in their workspaces in order to collaborate effectively. It is …

The use of interactive applications to support group work is increasing. However, the
development and, in particular, the design of this kind of applications is complicated. In …

This work is framed in the area of software development for Computer Supported
Cooperative Work (CSCW). These software systems are called groupware systems. The …

A key ingredient in system and organization modeling is modeling business processes that
involve the collaborative participation of different teams within and outside the organization …

It is increasingly common to use languages and notations, mainly of a graphical nature, to
assist in the design and specification of learning systems. There are several proposals …

Groupware systems allow users to be part of a shared environment in order to carry out
groupwork. Members of a group belong to organizations in which each one fulfils general …

Groupware applications require a special attention during the first development stages
since, in addition to interactions of the users with the system, interactions among the users …

Requirement Engineering is regarded as one of the major stages in software development
and management. The aim of requirement engineering is to analyse, investigate, document …

Groupware applications have special features that, if they were taken into account from the
very beginning, could reasonably improve the quality of the system. Such features concern …

Collaboration and interaction analysis allows for the characterization and study of the
collaborative work performed by the users of a groupware system. The results of the …