Consumer decision‐making in Omnichannel retailing: Literature review and future research agenda
The emergence of omnichannel retailing has revolutionized the way traditional e‐commerce
business operates, subsequently bringing fundamental changes to consumer expectations …
business operates, subsequently bringing fundamental changes to consumer expectations …
A systematic literature review on e-commerce logistics: Towards an e-commerce and omni-channel decision framework
A Risberg - The International Review of Retail, Distribution and …, 2023 - Taylor & Francis
ABSTRACT e-Commerce is the fastest-growing sales channel, while omni-channel retailing
is becoming the new retailing standard. Omni-channel logistics is an essential complex …
is becoming the new retailing standard. Omni-channel logistics is an essential complex …
The effects of service quality, perceived value and trust in home delivery service personnel on customer satisfaction: Evidence from a developing country
The rapid growth of online purchasing in recent years has emphasized the accompanying
role of home delivery service provided by delivery personnel in ensuring customer …
role of home delivery service provided by delivery personnel in ensuring customer …
'Proximity logistics': Characterizing the development of logistics facilities in dense, mixed-use urban areas around the world
The maturation of digital (ized) consumption, together with the amplification of cities'
initiatives in response to local and global environmental challenges, has placed goods …
initiatives in response to local and global environmental challenges, has placed goods …
Implementing E-commerce from logistic perspective: Literature review and methodological framework
I Zennaro, S Finco, M Calzavara, A Persona - Sustainability, 2022 - mdpi.com
E-commerce is always more diffused as a selling channel around the whole world market,
and its importance has increased and continues to increase with the COVID-19 pandemic …
and its importance has increased and continues to increase with the COVID-19 pandemic …
Exploring relationships between service quality dimensions and customers satisfaction: empirical study in context to Indian logistics service providers
Purpose This study aims to identify service quality dimensions for logistics service providers
(LSPs) and to examine their relationships with customer satisfaction and customer loyalty …
(LSPs) and to examine their relationships with customer satisfaction and customer loyalty …
Improving e-commerce distribution through last-mile logistics with multiple possibilities of deliveries based on time and location
A Escudero-Santana, J Muñuzuri… - Journal of Theoretical …, 2022 - mdpi.com
The rapid rise of electronic commerce has entailed an increase in logistic complexity, with
last-mile logistics being the most critical element in deliveries. Since users prefer goods to …
last-mile logistics being the most critical element in deliveries. Since users prefer goods to …
Development of a search and rescue framework for maritime freight shipping in the Arctic
L Benz, C Münch, E Hartmann - Transportation Research Part A: Policy and …, 2021 - Elsevier
In recent years, Arctic routes have been receiving increasing attention, as they offer a
solution to capacity bottlenecks on the most frequented routes, such as the Suez Canal …
solution to capacity bottlenecks on the most frequented routes, such as the Suez Canal …
Linking digitalization and human capital to shape supply chain integration in omni-channel retailing
Purpose Supply chain integration (SCI) is key to implementing omni-channel retailing (OCR)
strategy. In this paper, the authors explore the role of digitalization as a driver of SCI, as well …
strategy. In this paper, the authors explore the role of digitalization as a driver of SCI, as well …
Trends in third party logistics–the past, the present & the future
With continuous change in the global and domestic markets for TPL services, it becomes
imperative that both users and providers of TPL services equip themselves with the best in …
imperative that both users and providers of TPL services equip themselves with the best in …