Purpose Corruption within the Nigerian Government–at all levels–is endemic and a major
problem. While there is ample evidence to buttress this fact, its effects are having a negative …

ABSTRACT Coronavirus disease 2019 (COVID-19) has changed people's interactions
dramatically, be it with the government, the outside world, or one another. It has compelled …

Abstract Government of India's 'Digital India'initiative intends to build robust digital
ecosystem that fosters innovation & entrepreneurship enabling better citizen service & …

This study was undertaken to identify the organisational and technological factors that affect
the efficiency of service delivery in trustworthy digital repositories of university libraries …

The Nigerian government, under the administrations of Muhammadu Buhari (2015–2023)
and Bola Tinubu (2023–2027), has made continued attempts to harness the opportunities of …

Digital transformation has transformed the governance approach into digital governance,
essential in improving performance and service quality in various sectors, including the toll …

As China's rapid urbanization enters a new phase, the digital transformation of urban
governance is increasingly becoming a key move for cities, regions and even countries to …

Digital transformation is a core component of the government's program towards improved
service delivery, and the public sector's role in attaining a holistic transformation cannot be …

This paper aimed to interrogate the application, extent of usage, and impact of e-
administration tools in the Oto-Awori Local Council Development Area in Lagos State …

Beyond the conventional approach to delivering public services, the adoption of digital
mechanisms for delivering these services has been advocated. This is to improve how …