Research on user-generated photos in tourism and hospitality: A systematic review and way forward

H Li, L Zhang, CHC Hsu - Tourism Management, 2023 - Elsevier
Visual content has become an integral component of consumers' experience sharing.
People increasingly search for visual content posted by others prior to making purchase …

[HTML][HTML] Progress on image analytics: Implications for tourism and hospitality research

L Zhan, M Cheng, J Zhu - Tourism Management, 2024 - Elsevier
Despite the increased recognition of the importance of images as a rich data source, the full
potential of images to advance tourism and hospitality knowledge, both conceptually and …

[HTML][HTML] The future of service: The power of emotion in human-robot interaction

SHW Chuah, J Yu - Journal of Retailing and Consumer Services, 2021 - Elsevier
Astoundingly, recent technological advancements have enabled robots to display emotions.
Yet, while emotional expression is valued in the field of service, understanding emotions in …

[HTML][HTML] A machine learning approach to cluster destination image on Instagram

V Arefieva, R Egger, J Yu - Tourism Management, 2021 - Elsevier
Symbols are powerful in branding and marketing to represent tourist attractions. By bridging
semiotics, marketing, and data science in the tourism context, this study uncovers the …

[HTML][HTML] Color and engagement in touristic Instagram pictures: A machine learning approach

J Yu, R Egger - Annals of Tourism Research, 2021 - Elsevier
Color plays a critical role in recognizing tourist experiences and influencing their emotions.
By classifying tourism photos on Instagram using machine learning, this study uncovers the …

Digital influencers, food and tourism—A new model of open innovation for businesses in the Ho. Re. Ca. sector

M Ingrassia, C Bellia, C Giurdanella… - Journal of Open …, 2022 - mdpi.com
The choice of influencer marketing as an endorser for promoting products and services is
becoming a more and more effective communication strategy of open innovation. Their use …

Effectiveness of sustainability communication on social media: role of message appeal and message source

PS Kapoor, MS Balaji, Y Jiang - International Journal of …, 2021 - emerald.com
Purpose This study aims to examine the effectiveness of sustainability communication on
social media. More specifically, the effects of message appeal (sensual vs guilt) and …

[HTML][HTML] Designing experiences in the age of human transformation: An analysis of Burning Man

B Neuhofer, R Egger, J Yu, K Celuch - Annals of Tourism Research, 2021 - Elsevier
In the emerging transformation age, not only do experiences with transformational qualities
happen by chance, but they are induced through intentional design. This study investigates …

[HTML][HTML] Aesthetic perception analysis of destination pictures using# beautifuldestinations on Instagram

D Hauser, A Leopold, R Egger, H Ganewita… - Journal of Destination …, 2022 - Elsevier
Destination pictures can be perceived very differently; thus, it is critical to understand what
contributes to their aesthetic perception. This study explored the aesthetic perception of 400 …

The influence of human elements in photographs on tourists' destination perceptions and intentions

K Zhang, J Zhang, J Yang - Tourism Management, 2023 - Elsevier
Photographs with a human element are powerful in influencing viewers' perceptions and
decision-making processes. However, rare quantitative evidence was detected about the …