Why should hotels go green? Insights from guests experience in green hotels

R Merli, M Preziosi, A Acampora, F Ali - International Journal of Hospitality …, 2019 - Elsevier
Over the last years, the lodging industry started to implement a wide spectrum of green
practices to mitigate its pressure on the environment and to respond to the growing …

[HTML][HTML] Impact of service quality and environmental practices on hotel companies: An empirical approach

J Perramon, M Oliveras-Villanueva, J Llach - International Journal of …, 2022 - Elsevier
Interest in sustainability and service quality practices in hospitality is increasing in
professional and academic communities. Most of the existing literature about hotel …

The impact of green practices in coastal tourism: An empirical investigation on an eco-labelled beach club

R Merli, M Preziosi, A Acampora, MC Lucchetti… - International Journal of …, 2019 - Elsevier
The environmental impact of marine and coastal tourism is gaining the attention of firms,
scholars and institutions. Coastal tourism facilities play a crucial role in the sustainable …

The driving and restraining forces for environmental strategy adoption in the hotel industry: A force field analysis approach

AHN Mak, RCY Chang - Tourism Management, 2019 - Elsevier
The main purpose of this study was to explore the specific environmental strategies adopted
in the hotel industry in Taiwan. Furthermore, through a force field analysis approach, this …

The role of environmental practices and communication on guest loyalty: Examining EU-Ecolabel in Portuguese hotels

M Preziosi, P Tourais, A Acampora, N Videira… - Journal of Cleaner …, 2019 - Elsevier
As a result of consumers' concern toward environmental sustainability, the hospitality
industry is developing voluntary-based tools to reduce its environmental impacts and to …

[HTML][HTML] The role of hotel environmental communication and guests' environmental concern in determining guests' behavioral intentions

A Acampora, M Preziosi, MC Lucchetti, R Merli - Sustainability, 2022 - mdpi.com
Over time, more and more hotels have begun to include sustainability policies into their
operations management. Hotels go green for a variety of reasons, including cost savings …

[HTML][HTML] Delighting hotel guests with sustainability: Revamping importance-performance analysis in the light of the three-factor theory of customer satisfaction

M Preziosi, A Acampora, MC Lucchetti, R Merli - Sustainability, 2022 - mdpi.com
Tourism has a key role in the global economy, and it is a significant contributor to
environmental degradation and climate change. Concurrently, it is one of the most exposed …

[HTML][HTML] Service quality in hospitality and the sustainability effect: Systematic literature review and future research agenda

M Oliveras-Villanueva, J Llach, J Perramon - Sustainability, 2020 - mdpi.com
This article presents a systematic review of the literature on quality of service and
sustainable practices in the hospitality sector with the objective of analyzing the state of the …

Unleashing the role of greenwashing in the relationship of environmental sustainability thoughts and environmental performance: Exploring the importance of …

Z Yousaf, M Palazzo, M Radulescu, A Javed - Environment, Development …, 2023 - Springer
The purpose of this paper is to explore the existing relationships among greenwashing,
thoughts on environmental sustainability, environmental performance, and generative …

Green-Induced tourist equity: the cross-level effect of regional environmental performance

IKA Wong, WJ Ruan, X Cai… - … Consumer Behaviour and …, 2021 - taylorfrancis.com
This study extends the customer equity paradigm to propose a green induced tourist equity
model in the tourism context. Drawing on the attitude literature pertaining to subliminal …