Customer loyalty in the banking sector: a meta-analytic study

RN Buhler, F De Oliveira Santini… - International Journal of …, 2024 - emerald.com
Purpose This study aims to synthesize and integrate findings from diverse research on the
antecedents and moderators of customer loyalty in the banking sector. Through a …

Customer loyalty model in Islamic bank: mosque perspective

AS Iskandar, MNA Muhajir, E Erwin… - Journal of Islamic …, 2024 - emerald.com
Purpose This study aims to test the empirical Islamic bank customer loyalty model with the
perspective of mosques as customers. Design/methodology/approach The type of research …

Islamic marketing of conventional banks: bridging managers' and clients' perceived gaps

MM Islam, MM Hasan - Journal of Islamic Accounting and Business …, 2024 - emerald.com
Purpose While the Noble Quran dictates the prohibition of interest, conventional banks
promote Islamic banking by opening Islamic banking windows. Against this backdrop, this …

Investigating the key drivers of client affiliation to Islamic banking in Oman

S Abdel-Gadir, MM Billah - Journal of Islamic Marketing, 2024 - emerald.com
Purpose The purpose of this study to explore the perception, satisfaction, awareness and
attitude levels of clients towards Islamic banking in Oman. By recognizing the elements …

PERAN KUALITAS PELAYANAN, KEPERCAYAAN NASABAH, CITRA DAN KEPUASAN NASABAH DALAM MENDAPATKAN LOYALITAS NASABAH PADA …

FP Dewi, B Rachman… - Jurnal Ilmiah Manajemen …, 2024 - journal.stiemb.ac.id
Suatu organisasi bisnis dapat meningkatkan kinerja bisnisnya dengan menciptakan
pelanggan yang loyal terhadap produk maupun organisasinya, dengan kata lain, loyalitas …

Online Marketing sebagai Strategi Kualitas Layanan pada Perbankan Syariah

RN Widyanti, M Pabbajah, M Darwis - Al-Buhuts, 2022 - journal.iaingorontalo.ac.id
Online marketing strategies are a requirement for every institution in responding to the
intensity of technology use in society. This paper aims to explain the need for online …

The Influence of Personalization on Consumer Satisfaction: Trends and Challenges

JA Casaca, LP Miguel - Data-Driven Marketing for Strategic Success, 2024 - igi-global.com
In today's digital age, where consumers are inundated with a barrage of information and
choices, the ability to tailor marketing efforts to individual preferences has become a …

Factors Influencing Customers' Acceptance of Islamic Banks' Products and Services in Cote D'Ivoire (Ivory Coast)

K Moussa, M Ahmed, H Zakariyah - Journal of Islamic Finance, 2023 - journals.iium.edu.my
This study examines customers' acceptance of Islamic banking products offered by Islamic
banks' windows in Ivory Coast and explores the relationship between product acceptance …

[PDF][PDF] UNDERSTANDING CONSUMER PURCHASE DECISION OF ISLAMIC BANKING: A study of perception, knowledge, religiosity, with the moderating role of …

M Alnasiri - 2023 - research.brighton.ac.uk
There is an overwhelming consensus in the literature that Islamic banking has been
suffering from a negative image. Surely, Islamic banking has been promoted in the Muslim …

[引用][C] Investigating E-Banking Service Quality in Islamic Banking: A Moderated Mediation Approach

DI Saibil - IQTISHADIA, 2023