[HTML][HTML] Metaverse as a disruptive technology revolutionising tourism management and marketing

D Buhalis, D Leung, M Lin - Tourism Management, 2023 - Elsevier
Metaverse is the next disruptive technology that will impact society in the coming decades,
by enabling immersive experiences in both virtual and physical environments. Although still …

Immersive technology: A meta-analysis of augmented/virtual reality applications and their impact on tourism experience

X Fan, X Jiang, N Deng - Tourism Management, 2022 - Elsevier
The immersive technologies of augmented reality (AR) and virtual reality (VR) have been
widely applied in the tourism sector. Previous research has independently explored effective …

Artificial intelligence's impact on hospitality and tourism marketing: exploring key themes and addressing challenges

J Bulchand-Gidumal, E William Secin… - Current Issues in …, 2024 - Taylor & Francis
ABSTRACT Understanding how Artificial Intelligence (AI) impacts organizational functions
supports stakeholders to prepare accordingly and profit from these developments. Adopting …

Artificial intelligence in tourism and hospitality: Bibliometric analysis and research agenda

M Knani, S Echchakoui, R Ladhari - International Journal of Hospitality …, 2022 - Elsevier
Artificial intelligence (AI) has received a great deal of attention in tourism and hospitality
(T&H) literature and practices. The authors of this study propose a bibliometric approach …

Would you enjoy virtual travel? The characteristics and causes of virtual tourists' sentiment under the influence of the COVID-19 pandemic

SN Zhang, YQ Li, WQ Ruan, CH Liu - Tourism management, 2022 - Elsevier
There are numerous arguments regarding the attitudes of different tourists and scenic
destination managers regarding virtual tourism. However, it remains difficult to understand …

A critical reflection on digitalization for the hospitality and tourism industry: value implications for stakeholders

O Ozdemir, T Dogru, M Kizildag… - International Journal of …, 2023 - emerald.com
Purpose This study aims to critically review the emerging technological developments and
digitalization efforts in the hospitality and tourism (HT) industry and discuss the implications …

Artificial intelligence: a systematic review of methods and applications in hospitality and tourism

Z Doborjeh, N Hemmington, M Doborjeh… - International Journal of …, 2022 - emerald.com
Purpose Several review articles have been published within the Artificial Intelligence (AI)
literature that have explored a range of applications within the tourism and hospitality …

[PDF][PDF] Virtual and augmented reality for developing emotional intelligence skills

C Papoutsi, A Drigas, C Skianis - Int. J. Recent Contrib …, 2021 - pdfs.semanticscholar.org
The development and the cultivation of emotional intelligence and of the skills it can offer to
the individual are the main elements and pursuits of contemporary research. The …

A systematic review of AI technology-based service encounters: Implications for hospitality and tourism operations

M Li, D Yin, H Qiu, B Bai - International Journal of Hospitality Management, 2021 - Elsevier
The hospitality and tourism industry faces serious challenges during public health
emergencies such as COVID-19. Managers are concerned not only about how to maintain …

Light at the end of the tunnel: Visitors' virtual reality (versus in-person) attraction site tour-related behavioral intentions during and post-COVID-19

OS Itani, LD Hollebeek - Tourism Management, 2021 - Elsevier
Consumer behavior is changing as a result of the COVID-19 pandemic, thus compelling
attraction sites to find new ways of offering safe tours to visitors. Based on protection …