A systematic literature review: Opinion mining studies from mobile app store user reviews

N Genc-Nayebi, A Abran - Journal of Systems and Software, 2017 - Elsevier
As mobile devices have overtaken fixed Internet access, mobile applications and distribution
platforms have gained in importance. App stores enable users to search for, purchase and …

The digitization of word of mouth: Promise and challenges of online feedback mechanisms

C Dellarocas - Management science, 2003 - pubsonline.informs.org
Online feedback mechanisms harness the bidirectional communication capabilities of the
Internet to engineer large-scale, word-of-mouth networks. Best known so far as a technology …

Fraud detections for online businesses: a perspective from blockchain technology

Y Cai, D Zhu - Financial Innovation, 2016 - Springer
Background The reputation system has been designed as an effective mechanism to reduce
risks associated with online shopping for customers. However, it is vulnerable to rating fraud …

Detecting product review spammers using rating behaviors

EP Lim, VA Nguyen, N Jindal, B Liu… - Proceedings of the 19th …, 2010 - dl.acm.org
This paper aims to detect users generating spam reviews or review spammers. We identify
several characteristic behaviors of review spammers and model these behaviors so as to …

A survey of trust and reputation systems for online service provision

A Jøsang, R Ismail, C Boyd - Decision support systems, 2007 - Elsevier
Trust and reputation systems represent a significant trend in decision support for Internet
mediated service provision. The basic idea is to let parties rate each other, for example after …

Trust among strangers in Internet transactions: Empirical analysis of eBay's reputation system

P Resnick, R Zeckhauser - The Economics of the Internet and E …, 2002 - emerald.com
One of the earliest and best known Internet reputation systems is run by eBay, which gathers
comments from buyers and sellers about each other after each transaction. Examination of a …

Peertrust: Supporting reputation-based trust for peer-to-peer electronic communities

L Xiong, L Liu - IEEE transactions on Knowledge and Data …, 2004 - ieeexplore.ieee.org
Peer-to-peer (P2P) online communities are commonly perceived as an environment offering
both opportunities and threats. One way to minimize threats in such communities is to use …

The different effects of online consumer reviews on consumers' purchase intentions depending on trust in online shopping malls: An advertising perspective

J Lee, DH Park, I Han - Internet research, 2011 - emerald.com
With the increasing influence of online consumer reviews (OCRs) on a consumer's decision
making, online sellers have begun to embed the OCRs in their advertisements (OEAs). This …

Reputation-based framework for high integrity sensor networks

S Ganeriwal, LK Balzano, MB Srivastava - ACM Transactions on Sensor …, 2008 - dl.acm.org
Sensor network technology promises a vast increase in automatic data collection
capabilities through efficient deployment of tiny sensing devices. The technology will allow …

Shilling attacks against recommender systems: a comprehensive survey

I Gunes, C Kaleli, A Bilge, H Polat - Artificial Intelligence Review, 2014 - Springer
Online vendors employ collaborative filtering algorithms to provide recommendations to their
customers so that they can increase their sales and profits. Although recommendation …