Advancing service-dominant logic with systems thinking

E Jaakkola, V Kaartemo, J Siltaloppi… - Journal of Business …, 2024 - Elsevier
Service-dominant (SD) logic, introduced by Vargo and Lusch (2004), set in motion a
potential paradigm shift (Brodie, Lobler, & Ferher, 2019) in marketing in which the focus is …

[HTML][HTML] Value Creation in Technology-Driven Ecosystems: Role of Coopetition in Industrial Networks

A da Silva, AJM Cardoso - Journal of Theoretical and Applied Electronic …, 2024 - mdpi.com
Coopetition, while offering significant strategic advantages, presents challenges in
maintaining long-term collaboration among competitors, often due to a lack of perceived …

Agencement of onlife and phygital: smart tech–enabled value co-creation practices

C Mele, T Russo-Spena - Journal of Service Management, 2024 - emerald.com
Purpose In this article, we reflect on how smart technology is transforming service research
discourses about service innovation and value co-creation. We adopt the concept of …

Exploring open government data ecosystems across data, information, and business

J Fang, L Zhao, S Li - Government Information Quarterly, 2024 - Elsevier
Abstract Although the Open Government Data (OGD) movement is flourishing globally, the
large-scale utilization and value creation of OGD has not really opened yet, which is far from …

Understanding service ecosystem dynamics: a typology

N As' ad, L Patrício, K Koskela-Huotari… - Journal of Service …, 2024 - emerald.com
Purpose The service environment is becoming increasingly turbulent, leading to calls for a
systemic understanding of it as a set of dynamic service ecosystems. This paper advances …

[HTML][HTML] The impact of land use and biological invasions on ecological service values of coastal wetland ecosystems: a case study in Jiangsu Province, China

Y Jiang, Y Yao, G Mustafa, X Ren, C Chen, W Wu, J Liu… - Water, 2024 - mdpi.com
Land use/land cover changes (LULCCs) and biological invasions significantly impact
coastal wetlands (CWs) and their ecosystem services and functions. The exact impacts …

[HTML][HTML] Enhancing operational scale in SMEs through coopetition: Insights from the Portuguese ornamental stone industry

A da Silva, AJM Cardoso - Journal of Open Innovation: Technology, Market …, 2024 - Elsevier
This study explores whether coopetition enhances scale determinants for SMEs, focusing on
a case study in the Portuguese Ornamental Stone sector. The findings show that …

Gaining acceptance for digital servitization: the role of legitimacy in the development of a smart service in established manufacturing ecosystems

M Kristiansen, TH Aas - Journal of Business & Industrial Marketing, 2024 - emerald.com
Purpose Digital servitization research has focused on how manufacturing firms use digital
technologies to change business models and offer smart services; less attention has been …

[HTML][HTML] Enhancing Customer Satisfaction through IIoT-Enabled Coopetition: Strategic Insights and Impacts

A da Silva, AJM Cardoso - Internet of Things, 2024 - Elsevier
This research investigates the significant role of Industrial Internet of Things (IIoT) to enable
Coopetition Network Practices (CNPs) in enhancing the performance of Small and Medium …

[HTML][HTML] Coopetition Networks for Small and Medium Enterprises: A Lifecycle Model Grounded in Service-Dominant Logic

A Da Silva, AJM Cardoso - Systems, 2024 - mdpi.com
Small and medium enterprises (SMEs) are vital to the European economy, but sustaining
coopetition networks—collaborative arrangements between competitors—remains …