The study of project cargo logistics operation: a general overview

O Turbaningsih - Journal of Shipping and Trade, 2022 - Springer
The recent renewable energy infrastructure development trend and modular construction
concept surge academic interest in the project logistics sector. The project logistics is the …

The effects of customer relationship management, service quality and relationship marketing on customer retention: The mediation role of bank customer retention in …

B Sugiato, S Riyadi, E Budiarti - Accounting, 2023 - growingscience.com
This study aims to examine customer retention (CR) from the aspect of customer satisfaction
with customer relationship management (CRM), service quality and marketing relations …

How do practitioners view Arctic shipping Routes? a cognitive appraisal approach

K Akbayirli, T Okan - Transportation Research Part D: Transport and …, 2022 - Elsevier
Companies obtain insight into experiences and expectations of stakeholders through social
media (SM), where users openly express their opinions and feelings. Shipping companies …

Relationship marketing orientation and perceived organizational performance of employees: A case of maritime business organization

A Tehci, N Şenbursa - The Journal of International Scientific …, 2021 - dergipark.org.tr
The consumer understanding of the customer-oriented activities of the enterprises primarily
depends on the good relations between the employees. Therefore, the relationship between …

Port Dada Integration: Opportunities for Optimization and Value Creation

JL Cacho, A Tokarski, E Thomas… - Handbook of Research …, 2021 - igi-global.com
The maritime supply chain is growing in complexity. Ports are at the crossroads of many
activities, modes, and stakeholders, and are actively becoming digital hubs. Today, digital …

REVIVING THE KLANG VALLEY ECONOMY DURING PANDEMIC THROUGH DIGITALISATION OF THE MARITIME LOGISTICS INDUSTRY: Article 3

SS Norman, MR Othman - Journal of Maritime Logistics, 2021 - journal.umt.edu.my
The maritime logistics industry is an international business ecosystem and backbone of
Malaysia's economic development. Due to the COVID-19 pandemic, we have witnessed a …

AN IMPORTANT MARITIME AND RIVER TRANSPORTATION NETWORK TO SUSTAIN THE SUPPLY CHAIN IN INDONESIA'S BORDER

E Rudiatin, HA Siswanto… - JATI-JOURNAL OF …, 2023 - borneojournal.um.edu.my
Most people in the Indonesia-Malaysia border area have a similar problem, namely the
need for more facilities in the transportation sector. Geographical conditions make border …

REPUTATION DAN RELATIONSHIP MARKETING TERHADAP CUSTOMER LOYALTY PADA BANK MEGA SYARIAH DI KOTA BENGKULU

H Novrianda, M Fitri, S Fuadi - Derivatif: Jurnal Manajemen, 2023 - fe.ummetro.ac.id
Tujuan penelitian ini untuk mengetahuiuntuk mengetahui 1).
PengaruhReputationterhadapcustomer loyalty, 2). Relationship Marketingterhadapcustomer …

[PDF][PDF] An Information Operational Model for the Goods Maritime Transport Management in Thai Supply Chain

A Chansamut - International Journal of Supply Chain Management, 2023 - core.ac.uk
The research aimed to develop and to assess an information operational model for the
goods maritime transport management in Thai supply chain A samples are ten experts in the …

Uncovering Greenwashing Practices within the Maritime Sector

AF Andersen - 2024 - openarchive.usn.no
Sustainability has emerged as an important consideration in maritime operations.
Heightened awareness of climate change is one factor behind the maritime industry´ s quest …