Artificial intelligence (AI)-powered service innovation (eg, OpenAI's ChatGPT, Google's Bard
and Microsoft's Sydney) has become one of the most significant determinants of firms' …

Organizations are increasingly turning to information technology (IT) to help them respond to
unanticipated environmental threats and opportunities. In this paper, we introduce a …

Organizational agility, that is the ability to anticipate or respond quickly to external changes,
is essential to survive and compete in today's turbulent landscape, characterized by …

In the emerging literature on artificial intelligence (AI) and other disruptive technologies, the
importance of technological assimilation has been recognized for high operational and …

Artificial intelligence (AI) is gaining increasing attention from business leaders today. As a
primary AI tool, chatbots have seen increasing use by companies to support customer …

Countries around the world have had to respond to the COVID-19 outbreak with limited
information and confronting many uncertainties. Their ability to be agile and adaptive has …

In this qualitative study, we explore how incumbent firms in traditional industries build
dynamic capabilities for digital transformation. Digital transformation has been defined as …

Firms are increasingly transforming themselves into agile enterprise by integrating and
exploiting digital technologies. Prior research has suggested organization mindfulness …

In today's dynamic business environment, agile supply chain (ASC) has become a key
strategic move to cope with market instability, handle competitive pressures and strengthen …

Superior business performance is a central objective of any firm in an unpredictable
environment. Organizational agility (OA) constitutes one option for prospering in this …