Abstract Service is an activity or benefit that one person can offer to another which is
essentially intangible and does not result in ownership of anything. This is the basis for …

Abstract Service is an activity or benefit offered to consumers or service users so that it can
satisfy or meet consumer needs and desires. Service businesses place great importance on …

From the above definition, it can be concluded that quality is a quality standard where each
element is interconnected and can influence performance in meeting customer expectations …

Abstract Service quality is an effort to fulfill consumer needs and desires as well as the
accuracy of delivery in keeping with consumer expectations. From the data above, it can be …

Abstract Service businesses place great importance on the human element. However, in the
business world, it is not enough to be in this position, we have to be competitive and number …

This research being investigated examines the moderating effect of transformational
leadership on employee turnover intention, focusing on how it enhances job satisfaction and …

From the data above, it can be said that many outlets do not necessarily have high
consumption value either. Consumers pay in return for the convenience, service and …

High consumer value creates customer loyalty. During peak periods, it is possible that the
services provided by producers are very minimal, for example speeding up service times in …

However, in the business world, it is not enough to be in this position, we have to be
competitive and number one, and one way to win the competition is to improve service …

Consumers pay in return for the convenience, service and satisfaction they receive from the
service, not for ownership of the service. This is the basis for consumers to be able to buy …