User comments allow 'annotative reporting'by embedding users' viewpoints within an
article's context, providing readers with additional information to form opinions, which can …

Journalists are increasingly concerned that offensive and banal user comments on news
websites might alienate readers and damage quality perceptions. To explore such …

While the social, political, and journalistic relevance of user comments on online news items
has been discussed intensively, no study has tried to examine why some online news …

Due to the increasing importance of social networking sites as sources of information, news
media organizations have set up Facebook channels in which they publish news stories or …

Research scrutinizing political talk online has been developed largely against the backdrop
of deliberative discursive norms and considered political talk without a systematic analysis of …

Many online user comments criticize the quality of news coverage. We conducted two
experimental studies to assess the effects of such critical comments on readers' perception …

Brands, celebrities, or politicians are increasingly facing enormous online outrages in
response to moral misconducts. These online firestorms are characterized by high message …

This study investigates when and why news website visitors write civil or uncivil comments in
response to news articles or related user comments. In an experiment, we manipulated the …

The use of social media reinforces the change in journalism from a single-channel activity to
multichannel communications. News organizations and journalists must learn to …

Besonders danken möchte ich meinem Büro-Kollegen Dr. Mathias Weber, der meine Hoch-
und vor allem Tiefphasen im Entstehungsprozess dieser Arbeit mit unerschütterlicher …