In the wake of e-commerce and its successful diffusion in most commercial activities, last-
mile distribution causes more and more trouble in urban areas all around the globe …

Vehicle routing problems have been the focus of extensive research over the past sixty
years, driven by their economic importance and their theoretical interest. The diversity of …

The rapid growth of online purchasing in recent years has emphasized the accompanying
role of home delivery service provided by delivery personnel in ensuring customer …

Considering the temporary closure of many food-away-from-home establishments,
consumer expenditure on groceries during the COVID-19 pandemic has increased. While …

Purpose Given the progressive growth of e-commerce sales and the rising interest in omni-
channel (OC) retailing amongst academics and practitioners, the purpose of this paper is to …

This paper provides a systematic review of consumer behaviour and order fulfilment in
online retailing. The objective of this review is threefold: first, to identify elements of order …

Purpose For traditional grocery retailers, the growing importance of online sales means
creating new logistics models for omni-channel (OC) management. Due to these …

Abstract Anchored on Innovation Diffusion Theory (IDT), this paper analyses customers'
intention to use self-collection as a last-mile delivery method. Characteristics of innovation …

Nowadays, online retailers are offering a variety of delivery options consisting of varying
combinations of delivery attributes. This study investigates how consumers value these …

Conic optimization is a significant and thriving research area within the optimization
community. Conic optimization is the general class of problems concerned with optimizing a …