For logistics service providers (LSPs), improving customer satisfaction and obtaining
customer re-use intention are key to gaining sustainable competitive advantages and …

This study explored the factors influencing students' willingness to continue with the online
learning system during the coronavirus disease 2019 (COVID-19) pandemic by adopting the …

Purpose The issue is which third-party logistics to engage, and escalating customer
complaints about service quality of third-party logistics (3PL) enhances the tendency of …

I love my cosmetics: educated young Muslim’s behaviour of non-halal certified cosmetics |
Emerald Insight Books and journals Case studies Expert Briefings Open Access Publish with …

Purpose Drones will become part of daily lives similar to smartphones becoming a staple of
modern living. Nonetheless, only several past studies investigated the intention to utilise …

Teaching and learning online is quite challenging. Both require an additional capacity and
effort to withstand ongoing engagement in a virtual learning environment. Nonetheless …

Today, e-commerce allows consumers access to a wide range of products on the global
market, quick and convenient selection, purchase, ordering, and payment of products …

Purpose This study aims to examine the influence of ChatGPT on third-party logistics (3PL)
operators, specifically in the context of enhancing the value of services they presently …

Purpose Following the COVID-19 pandemic, most higher education institutes shifted to
online learning as the sole alternative to continuing education while mitigating the risks …

One of the impacts of the COVID pandemic has been to force people to find alternates
sources for daily supplies, turning to online to offline (O2O) platforms. The service quality of …