Online platforms are prone to abuse and manipulations from strategic parties. For example,
social media and review websites suffer from sentiment manipulations, manifested in the …

Online word‐of‐mouth studies generally assume that a product's average rating is the
primary force shaping consumers' purchase decisions and driving sales. Similarly …

Despite the growing popularity of online referral programs, a minimal amount is known
regarding the theoretical foundations that drive the key actions associated with successful …

This paper studies purchasing a commodity or a perishable item under stochastically
evolving and correlated prices for a distribution system environment. We consider the central …

<? show [AQ ID= GQ2 POS=-20pt]?><? show [AQ ID= GQ5 POS= 12pt]?> Consumers often
rely on their social connections or social technologies, such as (automated) system …

In this paper, we discuss fleet size decisions of an equipment rental firm. The availability of
the rental equipment depends on the fleet size of the firm and has a direct impact on its …

With the popularity of user-generated content (UGC), an increasing number of studies have
investigated its impact on business performance. However, prior studies were limited to a …

This study extends the heterogeneous effectiveness of market signals by examining when
textual sentiments have the most influence on purchasing decisions. Specifically, we argue …

Given the significant influence of online product reviews on consumer purchases, firms are
trying to be more proactive in leveraging the influence of reviews. One way of doing this is to …

This paper studies a rental perishable supply chain in which perishable commodities can be
recycled with demand uncertainty. Battery of electricity vehicle, rental service of DVD …