Purpose The purpose of this paper is to review the extant literature on Airbnb–one of the
most significant recent innovations in the tourism sector–to assess the research progress …

This review article (1) creates a knowledge map reflecting key areas of academic insight into
the phenomenon of paid online peer-to-peer accommodation,(2) synthesizes these insights …

The car sharing is an effective supplement to public transportation systems. However, how to
select an appropriate site for building a car sharing station is a big challenge. Therefore, in …

This study employs the structural topic model to extract service quality attributes from
242,020 Airbnb reviews in Malaysia. 22 service related topics were extracted from the …

The 7 Ps model is a very useful tool in helping service firms solve managerial issues in
marketing. Guided by the 7 Ps marketing mix framework, a big-data, supervised machine …

Purpose A growing body of research from various domains has investigated Airbnb, a two-
sided market platform for peer-based accommodation sharing. The authors suggest that it is …

The sharing economy is estimated to add hundreds of billions of dollars to the global
economy and is rapidly growing. However, trust-based commercial sharing—the …

Via the empirical evidences from Airbnb from eight major cities in US, we examine the role of
information disclosure in influencing consumers' purchase behavior on this sharing …

This study examines the relationships among the perceived value of a loyalty program,
customer satisfaction with a loyalty program, affective commitment, switching barriers, and …

Purpose The purpose of this paper is to examine the impact of the COVID-19 pandemic on
the traditional hotel industry and Airbnb in nine major European cities. The author examines …