Revisiting food delivery apps during COVID-19 pandemic? Investigating the role of emotions

S Kumar, A Shah - Journal of Retailing and Consumer Services, 2021 - Elsevier
Food delivery apps (FDAs) have transformed the way consumers order and consume food,
especially during the mobility limitations of the COVID-19 pandemic. The hospitality industry …

Impact of apps aesthetics on revisit intentions of food delivery apps: The mediating role of pleasure and arousal

S Kumar, A Jain, JK Hsieh - Journal of Retailing and Consumer Services, 2021 - Elsevier
Online food delivery (OFD) apps are changing the way we consume food. Despite
increasing the popularity of OFD apps, limited studies have explored the reason behind …

Emotions in tourism: Theoretical designs, measurements, analytics, and interpretations

S Hosany, D Martin… - Journal of Travel …, 2021 - journals.sagepub.com
The theorization of emotion receives considerable attention in contemporary tourism
literature. Remarkably, existing studies largely ignore the operationalization of emotion in …

Extrinsic and intrinsic motivators for usage continuance of hedonic mobile apps

R Meena, S Sarabhai - Journal of Retailing and Consumer Services, 2023 - Elsevier
This study explores intrinsic (ie, perceived enjoyment, perceived involvement) and extrinsic
motivator (ie, perceived usefulness, convenience, perceived ease of use) for usage …

Understanding the influence of impulse buying toward consumers' post-purchase dissonance and return intention: an empirical investigation of apparel websites

WK Chen, CW Chen, YC Lin - Journal of Ambient Intelligence and …, 2023 - Springer
In this information-based era, online shopping has become prevalent. A well-designed
webpage interface (visual appeal) could promote consumers' emotions (pleasure and …

The effect of user experience in online games on word of mouth: A pleasure-arousal-dominance (PAD) model perspective

M Huang, R Ali, J Liao - Computers in Human Behavior, 2017 - Elsevier
Online games are now a prosperous industry. Despite the popularity of online games, game
developers confront the short life cycle of online games. To tackle this significant challenge …

A structural model of liminal experience in tourism

H Zhang, H Xu - Tourism Management, 2019 - Elsevier
Highlights•Yanyu is a typical liminal experience.•Liminal experience consists of four sub-
dimensions: romance and relaxation, chance encounter, sense of loss, and …

Understanding the impact of perceived visual aesthetics on user evaluations: An emotional perspective

U Bhandari, K Chang, T Neben - Information & management, 2019 - Elsevier
Studies aimed at predicting user judgments have been dominated by the usability and
efficiency perspective. An important assumption of this perspective is that higher order …

Customer relationships in arts marketing: A review of key dimensions in delivery by artistic and cultural organizations

F Colbert, DC Dantas - International Journal of Arts Management, 2019 - JSTOR
What agement? relationships do we What know in the is about field the of role customer arts
of man-the relationships in the field of arts man-agement? What is the role of the service …

How augmented reality media richness influences consumer behaviour

IP de Amorim, J Guerreiro, S Eloy… - International Journal of …, 2022 - Wiley Online Library
The current paper explores the impact that an augmented reality shopping assistant may
have on consumers' emotional and cognitive responses, and how it would affect their buying …