Although survey results show that the privacy of their personal data is an important issue for
online users worldwide, most users rarely make an effort to protect this data actively and …

According to one market research, fitness or running apps are hugely popular in Germany.
Such a trend prompts the question concerning the factors influencing German users' …

Public sectors are utilizing AI-based self-service technology (SST) at an accelerating rate,
given its potential for improving work efficiency and user experience, reducing service costs …

Today, digital data are captured through a variety of devices that have the ability to monitor
the minutiae of an individual's everyday life. These data are often processed by algorithms …

With the imperative of e-government for better transparency, accountability and public
services, the problem of low-level citizen adoption of e-government services has been …

Even though digitisation efforts within the public sector began over two decades ago,
organisations are still struggling to implement e-government services, and most initiatives …

This study examines citizens' propensity to use e-governmental website services through the
lens of the IS Success Model in general, and in the context of the Philippine online tax filing …

Online behavioural advertising (OBA) is a special form of targeted advertising. For OBA, it is
necessary to collect data about online surfing behaviour, which is usually undertaken by …

Purpose In the digital era, business-to-business (B2B) salespersons are encouraged to
communicate with buyers on social media platforms and shape customer loyalty. However …

The COVID-19 pandemic imposed challenges and offered opportunities, which were
recognized and assessed in developed countries. In many cases though, the lack of …