How work gets done has changed fundamentally in recent decades, with a growing number
of people working independently, outside of organizations in a style of work quite different …

Emotional labor has been an area of burgeoning research interest in occupational health
psychology in recent years. Emotional labor was conceptualized in the early 1980s by …

In the organizational sciences, scholars are increasingly using experience sampling
methods (ESM) to answer questions tied to intraindividual, dynamic phenomenon. However …

Using job demands–resources (JD-R) theory, the present study integrates the challenge
stressor-hindrance stressor framework and leadership theory to investigate the relationship …

This literature review was conducted to investigate the association between emotional labor
and burnout and to explore the role of personality in this relationship. The results of this …

Leaders' behaviour fluctuates over time, and leaders use different behaviours that impact
their followers. Whereas transformational leadership is associated with positive outcomes …

The vast majority of theory and research to date on transformational leadership has focused
on how transformational leader behaviors influence followers, portraying those behaviors as …

Although the general picture in the organizational citizenship behavior (OCB) literature is
that OCB has positive consequences for employees and organizations, an emerging stream …

Smartphones have become a prevalent technology as they provide employees with instant
access to work-related information and communications outside of the office. Despite these …

Three decades after its introduction as a concept, emotional labor—regulating emotions as
part of the work role—is fully on the map in organizational behavior and organizational …