This foundational textbook investigates the economic, environmental and social
sustainability issues facing the hospitality industry today, and explores ideas, solutions and …

This accessible, up-to-date, comprehensive, and in-depth textbook introduces students and
practitioners to the principles and practice of airport marketing as well as the major changes …

Drawing on information process theories, this study investigated whether consumers have
the ability to perceive greenwashing in vague and false greenwashing claims, as well as in …

By promoting their services as environmentally friendly, airlines are increasingly accused of
greenwashing. In an experimental quota-based study (N= 279), we investigated the effects …

Air travellers are becoming increasingly climate-conscious around the world. The growing
trend of environmental awareness after COVID-19 pandemic, along with the recognition of …

Since the damage to the environment in the production of goods and services to meet
human needs has emerged as a threat to global sustainability, it becomes critical to examine …

This chapter provides an overview of the sector's environmental impacts, and discusses air
travel's contribution to emissions of greenhouse gases and policy responses to address the …

Current proposals to mitigate emissions from air travel by IATA will be insufficient to meet
Paris Agreement Goals. More drastic transformation in the airline industry is needed. Airlines …

This chapter defines sustainability and Corporate Social Responsibility (CSR) from an
airline perspective, and discusses the developments, communication strategies and …

In recent years, consumers have been expressing increasing interest towards sustainable
products and services. While people are expecting transparency on the backgrounds of their …