Abstract Service firms are now interacting with customers through a multitude of channels or
touchpoints. This progression into the digital realm is leading to an explosion of data, and …

Big data has appeared to be one of the most addressed topics recently, as every aspect of
modern technological life continues to generate more and more data. This study is …

Data driven decision-making using business intelligence and analytics (BI&A) is now
standard in many companies and the importance of mitigating the accompanying growth in …

Background Despite the increasing interest and investment in big data analytics (BDA),
many organisations find the implementation and use of the tools challenging. This is …

With advent of technology, data is increasing abruptly day by day. Traditional database
systems are not capable of processing and handling such a voluminous data. Big data …

Today, the medical field has a large amount of medical information that requires proper
processing and further use in the diagnosis and treatment of various diseases. The …

As data driven decision-making using business intelligence and analytics (BI&A) becomes
standard in companies, the importance of mitigating the accompanying growth in costs …

The objectives of this study were to gain an understanding into the factors that influence the
selection of big data analytics tools in organisations, and to formulate criteria that can guide …

As data driven decision-making using business intelligence and analytics (BI&A) becomes
standard in companies, the importance of mitigating the accompanying growth in costs …

In order to sustain their competitive advantage, data driven organizations must continue
investing in business intelligence and analytics (BI&A) while mitigating inherent cost …