[HTML][HTML] Exploring customer concerns on service quality under the COVID-19 crisis: A social media analytics study from the retail industry

X Li, M Xu, W Zeng, YK Tse, HK Chan - Journal of Retailing and Consumer …, 2023 - Elsevier
The COVID-19 pandemic has triggered a set of government policies and supermarket
regulations, which affects customers' grocery shopping behaviours. However, the specific …

[HTML][HTML] Debate and Dilemmas Regarding Generative AI in Mental Health Care: Scoping Review

X Xian, A Chang, YT Xiang, MT Liu - Interactive Journal of Medical …, 2024 - i-jmr.org
Background: Mental disorders have ranked among the top 10 prevalent causes of burden on
a global scale. Generative artificial intelligence (GAI) has emerged as a promising and …

[HTML][HTML] Research on Health Topics Communicated through TikTok: A Systematic Review of the Literature

EA Sattora, BC Ganeles, ME Pierce, R Wong - Journalism and Media, 2024 - mdpi.com
TikTok has more than 1.5 billion users globally. Health and wellness content on the
application increased by more than 600% in 2021. This systematic review seeks to …

Impacts of self-efficacy on food and dietary choices during the first COVID-19 lockdown in China

W Jiao, MT Liu, PJ Schulz, A Chang - Foods, 2022 - mdpi.com
The COVID-19 pandemic has caused a global public health emergency, increasing the
prevalence of emotional distress, and potentially leading to altered diet behavior. Self …

Nudging (dis) trust in science: Exploring the interplay of social norms and scientific trust during public health crises

I Borinca, SM Griffin, G McMahon… - Journal of Applied …, 2024 - Wiley Online Library
In times of public health crisis, such as the COVID‐19 pandemic, there is a critical need for
interventions that emphasize group unification. Such interventions may motivate individuals …

Fighting fire or fighting war: examining the framing effects of COVID-19 metaphors

R Tao, SJ Kim, L Lu, J Kang, D McLeod - Health communication, 2024 - Taylor & Francis
Metaphorical language describing the COVID-19 pandemic as a war has been pervasive in
public discourse (eg “the pandemic is a war,”“the virus is an enemy,” and “the vaccine is a …

Exploring the advantages of using social media in the Romanian retail sector

C Vasiliu, M Felea, I Albastroiu Nastase… - Journal of Theoretical …, 2023 - mdpi.com
The emergence of social media led to major changes in the manner in which retailers
accomplish their daily profession, particularly since they provide traders with platforms for …

[HTML][HTML] Government-Nongovernmental Organization (NGO) Collaboration in Macao's COVID-19 Vaccine Promotion: Social Media Case Study

X Xian, RJ Neuwirth, A Chang - JMIR infodemiology, 2024 - infodemiology.jmir.org
Background The COVID-19 pandemic triggered unprecedented global vaccination efforts,
with social media being a popular tool for vaccine promotion. Objective This study probes …

[PDF][PDF] Technology acceptance model-based study of Facebook acceptance and student adjustment in online college education

HF Patalinghug, ME Patalinghug… - HO CHI MINH CITY …, 2026 - researchgate.net
This correlational descriptive research aimed to investigate the predictors of Facebook's
effectiveness as a learning management tool in higher education. The study was conducted …

An empirical examination of factors affecting consumer repurchase intention in department store's online channel (post Covid-19)

AP Nugroho, EZ Zed, TM Kartini - Jurnal Ekonomi, 2024 - ejournal.seaninstitute.or.id
This research aims to study factors affecting consumer repurchase intention in department
store's online channels. The study covers respondents from Jabodetabek area in Indonesia …