Investigating recycling decisions of internet recyclers: A step towards zero waste economy

SAR Khan, M Tabish, Z Yu - Journal of Environmental Management, 2023 - Elsevier
Online recycling has been recognized as an efficient method for waste recycling. This paper
focuses on the information asymmetry between an internet recycler and consumers in the …

Hosts' online affinities and their impacts on the number of online reviews on peer-to-peer platforms

D Chen, W Zhang, JW Bi, H Qiu, J Lyu - Tourism Management, 2024 - Elsevier
Different from traditional hotels, hosts' affinity is an essential feature of homestays. This study
uncovers how Airbnb hosts demonstrate their affinity online through the data from 114,310 …

Customer purchase prediction in B2C e-business: A systematic review and future research agenda

S Chen, Z Xu, D Xu, X Gou - Expert Systems with Applications, 2024 - Elsevier
Customer purchase prediction is increasingly recognized as a crucial marketing strategy in
B2C e-business, promising enhanced business profitability and customer satisfaction …

Effects of online reviews and competition on quality and pricing strategies

C Zhao, X Wang, Y Xiao… - Production and …, 2022 - journals.sagepub.com
By providing useful product information from the perspective of other buyers, online
product/service reviews can help customers better evaluate the true quality of products and …

Do experts or crowd-based models produce more bias? Evidence from Encyclopedia Britannica and Wikipedia

S Greenstein, F Zhu - Mis Quarterly, 2018 - JSTOR
Organizations today can use both crowds and experts to produce knowledge. While prior
work compares the accuracy of crowd-produced and expert-produced knowledge, we …

Optimal distribution strategy of coupons on e-commerce platforms: Sufficient or scarce?

L Hu, M Zhang, X Wen - International Journal of Production Economics, 2023 - Elsevier
With the growth of the digital economy, platform-led coupons are becoming an increasingly
popular marketing approach. How to optimally design coupon strategies to achieve the …

Swayed by the reviews: Disentangling the effects of average ratings and individual reviews in online word‐of‐mouth

Z Lei, D Yin, S Mitra, H Zhang - Production and Operations …, 2022 - journals.sagepub.com
Online word‐of‐mouth studies generally assume that a product's average rating is the
primary force shaping consumers' purchase decisions and driving sales. Similarly …

Analytics applications, limitations, and opportunities in restaurant supply chains

M Swink, K Hu, X Zhao - Production and Operations …, 2022 - journals.sagepub.com
Technology, market, and competitive dynamics are requiring firms in restaurant/food service
supply chains to improve their analytics capabilities, which have tended to lag behind other …

To hesitate or not to hesitate: Can popularity cues minimize the hesitation to checkout in e-commerce?

S Wang, XJ Lim, X Luo, JH Cheah - Journal of Retailing and Consumer …, 2024 - Elsevier
This study aims to investigate the factors contributing to consumer hesitation during online
checkout. By integrating the Uses and Gratifications Theory and Cue Utilization Theory, we …

Does Greater Visibility Benefit Minority Businesses? Evidence from an Online Review Platform

Y Son, KD Wowak, CM Angst - Production and Operations …, 2024 - journals.sagepub.com
<? show [AQ ID= GQ2 POS=-18pt]?><? show [AQ ID= GQ5 POS= 12pt]?> In the wake of the
Black Lives Matter protests, numerous companies took action to advance racial equality …