A systematic and critical review of leadership styles in contemporary hospitality: a roadmap and a call for future research
Purpose The purpose of this paper is to provide an overview of leadership styles in the
hospitality industry. It also demonstrates theories used in hospitality leadership styles …
hospitality industry. It also demonstrates theories used in hospitality leadership styles …
21st century leadership research in hospitality management: a state-of-the-art systematic literature review
Purpose This study aims to examine the scientific publications related to leadership
research in hospitality from 2000 to 2021 by conducting a systematic review (qualitative) and …
research in hospitality from 2000 to 2021 by conducting a systematic review (qualitative) and …
Ethical leadership, trust in organization and their impacts on critical hotel employee outcomes
Drawing on social exchange, social learning, and reformulation of attitude theories, our
paper proposes a research model and empirically tests the interrelationships of ethical …
paper proposes a research model and empirically tests the interrelationships of ethical …
Does servant leadership better explain work engagement, career satisfaction and adaptive performance than authentic leadership?
B Kaya, OM Karatepe - International Journal of Contemporary …, 2020 - emerald.com
Purpose The purpose of this paper is to propose a research model in which work
engagement (WENG) mediates the effects of servant leadership (SL) and authentic …
engagement (WENG) mediates the effects of servant leadership (SL) and authentic …
Fueling the intrapreneurial spirit: A closer look at how spiritual leadership motivates employee intrapreneurial behaviors
This study enriches the hospitality literature by testing a theoretical model on the direct and
indirect (via psychological empowerment) relationships between spiritual leadership and …
indirect (via psychological empowerment) relationships between spiritual leadership and …
How servant leadership affects organizational citizenship behavior: the mediating roles of perceived procedural justice and trust
S Qiu, L Dooley - Leadership & Organization Development Journal, 2022 - emerald.com
Purpose The paper aimed (1) to examine the mediating effects of procedural justice
perception and trust in leaders between servant leadership and customer-oriented …
perception and trust in leaders between servant leadership and customer-oriented …
Competitive psychological climate as a double-edged sword: A moderated mediation model of organization-based self-esteem, jealousy, and organizational …
Prior research is inconclusive on whether competitive climate affects employee performance
positively or negatively. The current study tests a moderated-mediation model of the effect of …
positively or negatively. The current study tests a moderated-mediation model of the effect of …
[PDF][PDF] The impact of customer relationship management dimensions on service quality
JA Al-Gasawneh, MM Anuar… - Polish Journal of …, 2021 - bibliotekanauki.pl
This study contributes towards service quality knowledge. The effects of customer
relationship management (CRM) dimensions on service quality were investigated based on …
relationship management (CRM) dimensions on service quality were investigated based on …
Perspective on COVID-19 pandemic factors impacting organizational leadership
JKC Chen, T Sriphon - Sustainability, 2021 - mdpi.com
Employees are important assets of an organization. Therefore, the employee engagement in
teamwork is extremely vital for long-term organizational development. Good managers need …
teamwork is extremely vital for long-term organizational development. Good managers need …
Antecedents and outcomes of authentic leadership across culture: A meta-analytic review
Based on 214 primary studies (N= 196,300), the current study employed meta-analytical
techniques to examine the antecedents and outcomes of authentic leadership, and whether …
techniques to examine the antecedents and outcomes of authentic leadership, and whether …