Capabilities for managing service innovation: towards a conceptual framework | Emerald Insight
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The diversity of service activities means that service innovations and innovation processes
take various forms. In this paper, we use input/output and other data to depict how service …

Purpose–In recent years, the notion of consumer‐brand relationships has drawn increasing
attention from both researchers and practitioners in the field of service brand marketing …

Recently, literature on innovation in service activities has increased significantly. Much effort
has been concentrated on understanding the importance of innovation for these activities …

Many service classifications have provided helpful yet partial perspectives on the
heterogeneity of services. This paper reconciles and integrates different earlier …

Innovation in services has been largely characterised by the predominance of non-
technological innovation and low intensity in research and development (R&D) activities …

In order to exploit the emerging opportunities in the marketplace or in society, service
organizations are increasingly interested in new innovation models and effective innovative …

Medium-sized towns represent important anchor points with regard to services of general
interest that are also places to live and work. The increasing number of employees in the …

It is widely understood that firms innovate by altering their business model rather than only
changing a particular technological aspect of their offerings. In many cases, also for …

Objective: The basic aim of the research is to identify the dynamic capability view implication
in the higher education institutions for innovation capability by exploring various dynamic …