An examination of salesperson bricolage during a critical sales disruption: Selling during the Covid-19 pandemic

RT Epler, MP Leach - Industrial Marketing Management, 2021 - Elsevier
COVID-19 has proven to be a disruptive and world-altering event often forcing professional
salespeople to rapidly change the manner in which they do business. Thereby, this …

The relationship between digital solution selling and value-based selling: a motivation-opportunity-ability (MOA) perspective

P Guenzi, EJ Nijssen - European Journal of Marketing, 2023 - emerald.com
Purpose Value-based selling (VBS) is increasingly a key success factor in business to
business (B2B) settings, but its relationship with digital solutions selling (DSS) has not been …

Salesperson's perceived personal identification with supervisor and the relationship with turnover intention and performance: a mediated motivation model

ML Mallin, TD Hancock, EB Pullins… - Journal of Personal …, 2022 - Taylor & Francis
This study integrates identification and motivation theory to show the relationship between a
salesperson's perceived personal identification with his/her supervisor, intrinsic and extrinsic …

The interplay between behavior-based salesforce control systems and salesperson's creative performance: a closer look at salesperson's work engagement

M Hu, FA Khan, MU Quddoos, X Wu, A Rafique - Current Psychology, 2024 - Springer
The notion of salesforce control systems, in segregation and amalgamation with other
variables, in the past been the most commonly studied variable in the domain of salesforce …

Explaining the sales transformation through an institutional lens

D Corsaro - Journal of Business Research, 2022 - Elsevier
Selling is facing an unprecedented process of change, which has been named the Sales
Transformation. Theory is also trying to define this phenomenon, by approaching it mostly …

Sales complexity and value appropriation: a taxonomy of sales situations

D Rangarajan, B Hochstein, D Nagel… - Journal of Business & …, 2022 - emerald.com
Purpose The increasingly complex business-to-business (B2B) sales process necessitates
that sales managers strike the right balance between appropriate resource allocation, while …

Does B2B salespeople's love of money attitude mediate the relationships between a growth mindset, a fixed mindset, grit, and job performance?

P Iyer, AN Nikolov, GT Stewart… - Journal of Business & …, 2024 - emerald.com
Purpose To most people, money is a motivator, which is robustly true for salespeople. A high
love of money attitude predicts university students' poor academic performance in a …

Why do you look familiar?-Exploring the role of employee-customer identification in adapting the service offering

M Das, M Ramalingam - International Journal of Bank Marketing, 2022 - emerald.com
Purpose This study aims to explore employee-customer identification and its consequences
in the banking, financial service and insurance (BFSI) sector. We also look at the mediating …

Does Your Sales Curriculum Need a Refresh? Insights on How to Align Sales Curriculum With the Modern Sales Environment

LL Scribner, D Delpechitre… - Journal of Marketing …, 2024 - journals.sagepub.com
Sales education has experienced significant growth recently, both in the number of schools
offering sales programs and in the amount of pedagogical attention dedicated to advancing …

Empathy and Grit Enhance Customer Oriented Selling

CH Schwepker Jr, MC Good - Journal of Relationship Marketing, 2024 - Taylor & Francis
This study assesses the impact of empathy and grit when applied by industrial marketers
utilizing a customer oriented selling approach. Empathy and grit have been individually …