Despite the rhetoric of “citizen-first,” which has been tokenized in recent years by the smart
city administrations, what it means has long been unclear to many, including the public at …

Recently, the governors of technology-driven smart cities have been criticised for ignoring
their citizens and limiting the role of the general public to being passive users. Even though …

Legacy systems are valuable assets in most public sector agencies that have been in use for
a long time. These systems support government service delivery to the citizens and maintain …

Consequent to the declaration of achieving the sustainable development goals (SDGs) by
United Nations in 2016, most of the countries with capitalist politics have chosen to adopt …

Citizen-centricity is a common concept in digital government research and policy. However,
there is little clarity regarding the concept in previous literature. To address this shortcoming …

Many universities aspire to make their campus smart. However, many smart campus projects
are technology driven. Consequently, smart campus solutions may not meet the needs of the …

Elections are inevitable for democratic nourishment and their processes are a pathway to
ideal legitimate political leadership. The core intent of the paper is to appraise two decades …

Despite the rhetoric of “citizen-first,” which has been tokenized in recent years by the smart
city administrations, what it means has long been unclear to many, including the public at …

La personalización es el proceso por el que los servicios digitales se adaptan a las
características, necesidades, circunstancias, preferencias o intereses de cada persona a …

Good governance dynamics are seen within the triangle of constant interactions occurring
between public agencies, society, and technology. Members of society, especially those at …