Abstract Information and communication technologies provide the necessary infrastructure
for individuals from different cultures and locations to work and learn collaboratively …

This study provides insights that can inform disaster communication management,
policymaking, and theory building through a nationally representative field experiment (N …

Web sites provide the key interface for consumer use of the Internet. This research reports
on a series of three studies that developand validate Web site usability, design and …

Modern organizations face many significant challenges because of turbulent environments
and a competitive global economy. Among these challenges are the use of information and …

Knowledge stickiness often impedes knowledge transfer. When knowledge is complex and
the knowledge seeker lacks intimacy with the knowledge source, knowledge sticks in its …

Employing media richness theory, a model is developed to open the black box surrounding
the impact of computer-mediated communication systems on decision quality. The effects on …

The rationale for developing a theoretical model of computer-mediated communication
(CMC) competence is established through review of social trends in the use of new media …

There are several theories available to describe how managers choose a medium for
communication. However, current technology can affect not only how we communicate but …

Organizational communication covers an eclectic mix of approaches, theories, and
methodologies, developed within organizational settings or applied from other areas. The …

The purpose of this study is threefold: To compare many old and new media channels in
terms of a range of attributes such as perceived intrusiveness, reliability, trustworthiness …