Marketing resources, performance, and competitive advantage: A review and future research directions

NS Davcik, P Sharma - Journal of Business Research, 2016 - Elsevier
Marketing scholars and practitioners recognize marketing resources as crucial drivers in the
process by which firms develop their competitive advantages and achieve higher levels of …

Why doesn't our value creation payoff: Unpacking customer analytics-driven value creation capability to sustain competitive advantage

MA Hossain, S Akter, V Yanamandram - Journal of Business Research, 2021 - Elsevier
Advancing value creation has gained momentum in recent years due to the dramatic growth
of data-driven marketing analytics. As such, there is an ever-growing surge both in …

[HTML][HTML] Exploring the relationship between big data analytics capability and competitive performance: The mediating roles of dynamic and operational capabilities

P Mikalef, J Krogstie, IO Pappas, P Pavlou - Information & Management, 2020 - Elsevier
A central question for information systems (IS) researchers and practitioners is if, and how,
big data can help attain a competitive advantage. To address this question, this study draws …

The influence of perceived food quality, price fairness, perceived value and satisfaction on customers' revisit and word-of-mouth intentions towards organic food …

FA Konuk - Journal of Retailing and Consumer Services, 2019 - Elsevier
The emerging trend of organic food consumption is manifested by the opening of organic
food restaurants in the hospitality sector. In this respect, drawing on cue utilization theory …

How does sensory brand experience influence brand equity? Considering the roles of customer satisfaction, customer affective commitment, and employee empathy

O Iglesias, S Markovic, J Rialp - Journal of Business Research, 2019 - Elsevier
Building a favorable sensory brand experience is crucial in services settings to strengthen
the competitive position of a brand and its equity. However, little empirical research exists in …

Can social media marketing improve customer relationship capabilities and firm performance? Dynamic capability perspective

Z Wang, HG Kim - Journal of Interactive marketing, 2017 - journals.sagepub.com
Social media usage has become ubiquitous, and organizations need to manage this tool to
meet their strategic goals. Companies are finding it necessary to modify their approach to …

The effect of social media on firm performance

R Tajvidi, A Karami - Computers in Human Behavior, 2021 - Elsevier
This study provides a new perspective on the effect of social media use in SMEs. The
purpose of this paper is to investigate the influence of social media on firm performance with …

Effect of entrepreneurial orientation, market orientation and total quality management on performance: Evidence from Saudi SMEs

GA Ali, H Hilman, AH Gorondutse - Benchmarking: An International …, 2020 - emerald.com
Purpose This study aims to examine the joint effect of entrepreneurial orientation (EO),
market orientation (MO), total quality management (TQM) and organisational performance in …

Supply chain social sustainability in small and medium manufacturing enterprises and firms' performance: Empirical evidence from an emerging Asian economy

V Mani, CJC Jabbour, KTN Mani - International Journal of Production …, 2020 - Elsevier
The paper uniquely investigates the relationship between supply chain social sustainability
practices and supply chain performance in small and medium manufacturing enterprises …

Impact of intellectual capital on corporate performance: evidence from the Arab region

V Dzenopoljac, C Yaacoub, N Elkanj… - Journal of intellectual …, 2017 - emerald.com
Purpose The purpose of this paper is twofold: first, to fill a gap in the intellectual capital (IC)
literature by providing insights into the relationship between IC and corporate performance …