As social robots become more common, there is a need to understand how people perceive
and interact with such technology. This systematic review seeks to estimate people's …

This study undertakes a systematic review of Artificial Intelligence and its applications to
service encounters and the hospitality industry by reviewing publications that (1) mainly …

Interactions between consumers and humanoid service robots (HSRs; ie, robots with a
human-like morphology such as a face, arms, and legs) will soon be part of routine …

Despite the rise of human-robot interaction research, the mixed findings of human-likeness
in consumer evaluation exist. Focusing on the restaurant sector, this research investigates …

Purpose Off-premise restaurant service has a new addition–food delivery robots. This new
technology and off-premise service, in general, has received little research attention, despite …

A service robot is a physical entity integrated with information technology (IT) which can
autonomously provide customized services to people. While the use of robots is regarded as …

Mobile robots are playing a significant role in Higher Education science and engineering
teaching, as they offer a flexible platform to explore and teach a wide-range of topics such as …

Research shows promising results of educational robots in language and STEM tasks. In
language, more research is available, occasionally in view of individual differences in pupils' …

When designing social robots, it is crucial to understand the diverse expectations of different
kinds of innovation adopters. Different factors influence early adopters of innovations and …

Understanding user perceptions is particularly important in developing social robots, which
tend to have a high degree of interaction with humans. However, psychometric measures of …