Employees' perception of their job and organization is believed to influence service quality
(SQ). Hence, this study aims to integrate a mediating and moderating model to improve SQ …

Purpose The purpose of this paper is to examine the mediating role of employee
competencies in the relationship between human resource management (HRM) practices …

A qualitative meta-analysis of 57 studies (1987–2018) on perceived organizational support
in public and nonprofit administrative contexts in various parts of the world revealed 70 …

Purpose The purpose of the study is to examine the impact of human resource development
(HRD) interventions on organizational effectiveness by means of employee competencies …

The area of employment is changing dramatically, technology and globalization are
impacting practices and experiences, and societies are becoming more global and …

Purpose The purpose of this paper is to examine the impact of human resource
development practices on employee performance in small and medium scale enterprises …

Purpose This study aims to examine the constructs of job satisfaction and organizational
commitment (OC) as the determinants of customer-perceived service quality in higher …

Purpose The purpose of this paper is to examine the mediating role of employee
competencies in the relationship between human resource development (HRD) practices …

Purpose The purpose of this paper is to examine the mediating role of employee
performance in the association between human resource development (HRD) practices and …

Purpose This paper aims to examine the moderating role of organizational learning culture
(OLC) on the relationship between human resource development (HRD) practices and …