Would you forgive Kristen Stewart or Tiger Woods or maybe Lance Armstrong? Exploring consumers' forgiveness of celebrities' transgressions

J Finsterwalder, T Yee, A Tombs - Journal of Marketing …, 2017 - Taylor & Francis
Employing a qualitative approach, within the context of Generation Y consumers, this
research investigates the internal justification processes used by consumers contemplating …

Conceptualizing political crisis and the role of public diplomacy in crisis communication research

C Auer - The handbook of international crisis communication …, 2016 - Wiley Online Library
Political crises are a blind spot in the private sector‐focused crisis communication research.
In this area, literature exhibits several deficits: Crisis typologies usually do not classify …

Press conferences

M Ekström, G Eriksson - The Routledge handbook of language …, 2017 - taylorfrancis.com
In many political systems, the press conference is an institutional arrangement of public
political communication, and has, as Kumar puts it, come to be regarded as part of the …

Crisis communication in key account relationships

S Nätti, S Rahkolin, S Saraniemi - Corporate Communications: An …, 2014 - emerald.com
Purpose–A deliberate and planned crisis communication strategy is an important part of key
account management. The purpose of this paper is to draw links between key account …

Don't scratch the moral itch: restoring political image following a scandal

H Elkayam Shalem, P Ben-Nun Bloom - Acta Politica, 2023 - Springer
The psychological literature highlights the dominance of morality in forming social
judgments. However, in the political field, recent electoral victories by politicians involved in …

Indonesian public officials after erroneous statements about COVID-19: An application of image restoration theory

RS Andarini, M Pratiwi, R Setiyowati… - Frontiers in Political …, 2023 - frontiersin.org
Introduction This study aimed to examine the tactics and strategies of Indonesian public
officials to restore their reputation after making false claims and policies on coronavirus …

Crafting a crisis: How the genre of the justifying press conference constituted the Covid-19 pandemic as an emergency and legitimised the power of authorities in …

JE Kjeldsen - 2023 - diva-portal.org
Why did citizens adhere to the strict measures imposed by national authorities during the
early phase of the Covid-19 pandemic in March 2020? One part of the answer is the way the …

Journalists' questions during crisis: Watchdogs or disseminators of information?

A Hernández - Journal of Argumentation in Context, 2024 - jbe-platform.com
During the Covid-19 pandemic, various institutions held press conferences to inform the
public about the situation. Journalists engaged in these events to obtain information and to …

[PDF][PDF] Developing an integrated crisis context approach for crisis management

EJ Avery, M Graham - Public Relations Journal, 2016 - scholar.archive.org
This research explores how unique situational factors, particularly challenges and
opportunities within local governments and their operating environments, affect crisis …

[引用][C] Introduction to strategic public relations: Digital, global, and socially responsible communication

JT Page, LJ Parnell - 2017 - Sage Publications