Many theories of trust emphasize that trust is most relevant to behavior in situations involving
a conflict of interests. However, it is not clear how trust relates to behavior across situations …

Organizations have increasingly turned to the use of virtual teams (VTs) to tackle the
complex nature of today's organizational issues. To address these practical needs, VTs …

In recognizing the increase in the use of service robots by service industries, identifying the
structure of trust in intelligent robots is crucial for tourism studies. This paper first proposes a …

The current study investigates how perceived risks and trust factors affect customers'
intentions to use mobile payment applications that utilize near-field communication (NFC) …

This study aims to exploit the situations imposed by the COVID-19 pandemic crisis in South
Korea to identify the causal effect of a pandemic crisis and institutional responses on social …

The lack of consumer confidence in information privacy has been identified as a major
problem hampering the growth of e-commerce. Despite the importance of understanding the …

Despite the wide use of reputational mechanisms such as eBay's Feedback Forum to
promote trust, empirical studies have shown conflicting results as to whether online …

Researchers have remarked and recoiled at the literature confusion regarding the meanings
of trust and distrust. The problem involves both the proliferation of narrow intra-disciplinary …

In this study, we examine an important factor that affects consumers' acceptance of business-
to-commerce (B2C) electronic commerce—perceived risk. The objective of this paper is to …

Recent trust research in the information systems (IS) field has described trust as a primary
predictor of technology usage and a fundamental construct for understanding user …