Traffic congestion and environmental pollution generated by transportation activities
significantly endanger the sustainable development of cities. This study presents a new …

In recent years there has been an exponential growth in the number of publications related
to theory and applications of Data Envelopment Analysis (DEA). Charnes, Cooper, and …

For the first time, the critical problem of selecting the most sustainable strategy for urban
parcel delivery is addressed and solved in this paper. It aims to help not only postal and …

One of the crucial pillars of each state's development strategy relates to service provision in
rural areas. An adequate scope of these services is a prerequisite for uniform regional …

Last-Mile Delivery (LMD) phase is essential issue in city logistics. However, it presents
challenges due to the increasing number of vehicles and negative transportation effects …

An integrated approach to measure the cost efficiency of the postal network of Universal
Service Provider is proposed. An integrated approach enables the measurement of cost …

Purpose The purpose of this paper is to propose a methodology for the comparison of
business units and to illustrate its implementation. Job stress is introduced as a mediator …

The main aim of this paper is to perform efficiency and productivity analysis of Universal
Service Obligation (USO) based on the Malmquist Productivity Indices (MPI) analysis. The …

One of the most important segments in management of Universal Service Providers (USPs)
is reaching the decisions concerning changes in the postal network infrastructure. USPs …

Given the uncertain position and specific role of postal incumbents in Europe, creating a
framework for mutual comparison is essential. In this regard, this study aims to develop a …