[HTML][HTML] Adoption of digital financial transactions: A review of literature and future research agenda

K Kajol, R Singh, J Paul - Technological Forecasting and Social Change, 2022 - Elsevier
This review synthesizes the prior literature on digital financial transactions (DFTs), identifies
the factors that influence the adoption of DFTs, and sheds light on the research gaps in this …

User trust in artificial intelligence: A comprehensive conceptual framework

R Yang, S Wibowo - Electronic Markets, 2022 - Springer
This paper provides a systematic literature review of current studies between January 2015
and January 2022 on user trust in artificial intelligence (AI) that has been conducted from …

[HTML][HTML] Assessing customers perception of online shopping risks: A structural equation modeling–based multigroup analysis

M Alrawad, A Lutfi, S Alyatama, A Al Khattab… - Journal of Retailing and …, 2023 - Elsevier
Increasing evidence shows the role of perceived risk in customers' attitude and intention to
use online shopping services. However, the literature shows disagreement regarding the …

Customer experience in fintech

CM Barbu, DL Florea, DC Dabija… - Journal of Theoretical and …, 2021 - mdpi.com
The purpose of this paper is to analyse customer experience (CX) in the fintech sector.
Fintech is a dynamic and innovative field that fully benefits from advances in information and …

The moderation effect of gender on accepting electronic payment technology: a study on United Arab Emirates consumers

MT Alshurideh, B Al Kurdi, R Masa'deh… - Review of International …, 2021 - emerald.com
Purpose This paper aims to investigate if perceived security, trust and perceived privacy
affect both perceived usefulness and perceived ease of use. Also, the study explores if trust …

Alexa, do voice assistants influence consumer brand engagement?–Examining the role of AI powered voice assistants in influencing consumer brand engagement

G McLean, K Osei-Frimpong, J Barhorst - Journal of Business Research, 2021 - Elsevier
Artificially Intelligent (AI) voice assistants (VAs) are continuing to grow in popularity amongst
consumers. While in their infancy, several brands are now utilising VAs such as the Amazon …

Understanding FinTech platform adoption: impacts of perceived value and perceived risk

J Xie, L Ye, W Huang, M Ye - Journal of Theoretical and Applied …, 2021 - mdpi.com
FinTech platforms are one of the most important elements in the rapidly digitized world's
economy. This study investigates the factors that affected individuals' acceptance of FinTech …

The roles of initial trust and perceived risk in public's acceptance of automated vehicles

T Zhang, D Tao, X Qu, X Zhang, R Lin… - … research part C: emerging …, 2019 - Elsevier
The purpose of this study was to explore factors affecting users' acceptance of automated
vehicles (AVs, Level 3). A theoretical acceptance model was proposed by extending the …

Social commerce and buying intention post COVID-19: Evidence from a hybrid approach based on SEM–fsQCA

IA Elshaer, M Alrawad, A Lutfi, AMS Azazz - Journal of Retailing and …, 2024 - Elsevier
In the post COVID-19 era, social commerce witnessed significant growth due to increasing
numbers of consumers choosing online channels as their preferred means of shopping …

Fintech in COVID-19 and beyond: What factors are affecting customers' choice of fintech applications?

MK Al Nawayseh - Journal of Open Innovation: Technology, Market, and …, 2020 - mdpi.com
Accessing financial services is considered one of the main challenges facing communities
during crises. This research studies the role of using FinTech applications to build resilience …