This research aims, while exploring the mediating effect of purchase intention, to know and
explain how service and website quality influence the purchasing decisions of customers at …

Buku ini akan mengarahkan pembaca untuk memahami teori interaksi, pengambilan
keputusan, dan evaluasi kebijakan secara terperinci demi mengantarkan sebuah organisasi …

The research aim was to assess the influence of the service quality of mobile banking (m-
banking) against customer satisfaction at the greatest banks in Indonesia. Elements of the …

The purpose of this research is to identif and understand the influence of financial literacy
and financial technology toward financial inclusion of culinary sector MSMEs in Pekanbaru …

Penelitian ini dilakukan untuk menguji pengaruh kualitas layanan inti dan kualitas layanan
tambahan terhadap positive word of mouth. Obyek penelitian adalah para siswa SMA St …

The aim of this study was to analize the influence of services quality and corporate image on
the satisfaction of customers. Primary data was obtained from customers of Standard …

Penelitian ini bertujuan untuk mengetahui pengaruh kualitas pelayanan dan kepercayaan
terhadap kepuasan nasabah pada Bank Rakyat Indonesia Syariah cabang Darussalam …

The aim of this study was to analize the effects of product quality and service quality on the
customer satisfaction. This study took place in the City of Bekasi and objects in this study are …

The bank is an institution that usually keeps people's money and redistributes it, as well as
providing other services. The quality of service at the bank is important in order to compete …

The aim of this study was to analize the influence of services quality indicators on the
satisfaction of customers. Primary data was obtained from customers of Bank BNI Pondok …