The purpose of this article is to present a systematic review of the extensive research that
has been conducted on the conceptualization of perceived value. The major conclusions of …

Academic research on port competitiveness has so far focused on the identification of the
drivers of port competitiveness and their measurement. This paper argues that the port …

Companies are increasingly relying on social media brand communities to interact with
consumers and achieve business values. Thus, it is essential to understand how companies …

The core of any sustainable business model is a sustainable value proposition, ie, the
benefits a company aims to deliver to its customers and society through its offering. Thus far …

Medical tourism in Malaysia has grown over the years and has become a promising
industry. However, due to the establishment of China's Belt and Road Initiative (BRI), we see …

Despite the rapid increase in online shopping, the literature is silent in terms of the
interrelationship between perceived risk factors, the marketing impacts, and their influence …

Purpose The purpose of this paper is to provide insight into the impact of customer
perceived value and its dimensions on customer satisfaction in a developing country, and …

Because extant literature on the service logic of marketing is dominated by a metaphorical
view of value co-creation, the roles of both service providers and customers remain …

With the imperative of e-government for better transparency, accountability and public
services, the problem of low-level citizen adoption of e-government services has been …

This study explores customer value in relation to parcel lockers, a self-service tool that
reshapes the delivery and returns experience in the context of e-commerce last mile …