Purpose This editorial for the 6th World Conference on Production and Operations
Management (P&OM) 2022 Special Issue delves into the transformative role of advanced …

The aim of this study is to build an artificial intelligence chatbot application to support public
health services. The chatbot acts as an information service that can replace the role of …

Chatbot technology, a rapidly growing field, uses Natural Language Processing (NLP)
methodologies to create conversational AI bots. Contextual understanding is essential for …

The inherent social characteristics of humans make them prone to adopting distributed and
collaborative applications easily. Although fundamental methods and technologies have …

In the context of advancing technological development, chatbots have emerged as an
innovative tool in the field of mental health, offering new possibilities to provide therapy and …

Chatbot technology is considered one of the latest artificial intelligence tools used to achieve
interaction between the organization and the customer. It relies on natural language …

In recent years, there has been a notable shift in how people interact with technology,
marked by the growing popularity of voice assistants and chatbots. As these systems' …