Should AI-Based, conversational digital assistants employ social-or task-oriented interaction style? A task-competency and reciprocity perspective for older adults
This study investigates whether social-versus task-oriented interaction of virtual shopping
assistants differentially benefits low versus high Internet competency older consumers with …
assistants differentially benefits low versus high Internet competency older consumers with …
Old dogs, new clicks: Digital inequality in internet skills and uses among older adults
E Hargittai, K Dobransky - Canadian Journal of Communication, 2017 - zora.uzh.ch
Research on digital inequality tends to collapse people above a certain age into one “older
adults” category, seemingly assuming that this is one homogeneous group when it comes to …
adults” category, seemingly assuming that this is one homogeneous group when it comes to …
Older adults and mobile technology: Factors that enhance and inhibit utilization in the context of behavioral health
While numbers and proportions of older adults with behavioral health issues are expected to
substantially increase, there is also a widening gap in available services for older adults …
substantially increase, there is also a widening gap in available services for older adults …
Is it love or loneliness? Exploring the impact of everyday digital technology use on the wellbeing of older adults
C Wilson - Ageing & Society, 2018 - cambridge.org
Loneliness is a prevalent phenomenon within the older adult population. Previous literature
suggests that technology use, specifically internet use, can alleviate loneliness and improve …
suggests that technology use, specifically internet use, can alleviate loneliness and improve …
Strategy and accuracy during information search on the Web: Effects of age and complexity of the search questions
A Chevalier, A Dommes, JC Marquié - Computers in human behavior, 2015 - Elsevier
The present study addressed age-related differences in performance and strategies while
searching for information on the Web while considering specific processes involved in the …
searching for information on the Web while considering specific processes involved in the …
'I am the master of my fate': digital technology paradoxes and the coping strategies of older consumers
C Wilson-Nash, J Tinson - Journal of Marketing Management, 2022 - Taylor & Francis
The UK Government and charity-based initiatives encourage the use of digital devices to
improve connectivity and address health care challenges across an escalating, ageing …
improve connectivity and address health care challenges across an escalating, ageing …
Perceptions and attitudes of Spanish “digital seniors” towards e-government
A typology of user was explored as to behaviour and perception of e-Government through a
telephone survey involving 405 Internet users between 60 and 79 years of age. Ten different …
telephone survey involving 405 Internet users between 60 and 79 years of age. Ten different …
Planning for an older and digital future: Opportunities and challenges of age-friendly e-participation in China
X Chen, M Hartt - Planning Theory & Practice, 2021 - Taylor & Francis
The increasing prevalence of e-participation in planning processes risks precluding older
adult engagement. Our study calls upon a strategic e-participation framework to explore the …
adult engagement. Our study calls upon a strategic e-participation framework to explore the …
The influence of the search complexity and the familiarity with the website on the subjective appraisal of aesthetics, mental effort and usability
A Chevalier, AC Maury… - Behaviour & Information …, 2014 - Taylor & Francis
The user experience is defined as 'a person's perceptions and responses that result from the
use and/or anticipated use of a product, system or service'(ISO FDIS 9241-210,)[Ergonomics …
use and/or anticipated use of a product, system or service'(ISO FDIS 9241-210,)[Ergonomics …
Age-related differences in the content of search queries when reformulating
S Karanam, H van Oostendorp - … of the 2016 CHI conference on human …, 2016 - dl.acm.org
This study investigated the change in the content of the queries when performing
reformulations in relation to age and task difficulty. Results showed that both generalization …
reformulations in relation to age and task difficulty. Results showed that both generalization …