Predicting electronic service continuance with a decomposed theory of planned behaviour

MH Hsu, CM Chiu - Behaviour & Information Technology, 2004 - Taylor & Francis
Previous research suggests that an eventual information technology (IT) success depends
on both its initial adoption (acceptance) and subsequent continued usage (continuance) …

How to reduce termination on freemium platforms—literature review and empirical analysis

P Brüggemann, N Lehmann-Zschunke - Journal of Marketing Analytics, 2023 - Springer
In light of increasing digitization and monetization, the freemium pricing model is being used
more and more frequently. Against a backdrop of increasing competition and rising costs to …

[HTML][HTML] Hierarchical construct validity of the treatment satisfaction questionnaire for medication (TSQM version II) among outpatient pharmacy consumers

MJ Atkinson, R Kumar, JC Cappelleri, SL Hass - Value in Health, 2005 - Elsevier
OBJECTIVES: The objectives of this study were twofold: 1) to evaluate the construct validity
of the Treatment Satisfaction Questionnaire for Medication (TSQM v. II) using structural …

Understanding bike sharing use over time by employing extended technology continuance theory

P Cheng, Z OuYang, Y Liu - Transportation research part A: policy and …, 2019 - Elsevier
The wide acceptance of bike sharing services depends on the consumers' continuing use of
bike sharing services. Facilitating users' continuance intentions and retaining consumers are …

[HTML][HTML] A systematic review of patient-reported satisfaction with oral medication therapy in patients with type 2 diabetes

Y Wang, M Perri III - Value in Health, 2018 - Elsevier
Objective To provide a comprehensive comparative evaluation of the psychometric
properties of satisfaction with medication surveys used for patients with type 2 diabetes …

Product category effects on external search for prescription and nonprescription drugs

WJ Kim, KW King - Journal of Advertising, 2009 - Taylor & Francis
This mail survey compares the information search process for prescription and
nonprescription drugs. Data were collected from 205 adults age 45 and older who used both …

Patients' preferences for generic and branded over-the-counter medicines: an adaptive conjoint analysis approach

M Halme, K Linden, K Kääriä - The Patient: Patient-Centered Outcomes …, 2009 - Springer
Background: Despite increased use of generic medicines, little is known about either the
attitudes of patients towards them or the decision-making process surrounding them. Young …

The association of consumer expectations, experiences and satisfaction with newly prescribed medications

RN Kumar, DM Kirking, SL Hass, AD Vinokur… - Quality of Life …, 2007 - Springer
Objective To examine the association between medication expectations and subsequent
experience on treatment satisfaction and intention to continue using the medication …

What factors influence termination behaviour on freemium platforms? An empirical analysis of the termination probability among paying users

N Lehmann‐Zschunke - Journal of Consumer Behaviour, 2024 - Wiley Online Library
Because of growing digitalization, consumers are confronted with more and more new
technologies. Digital ecosystems and digital platforms are of great importance in this context …

An empirical study of the influence of expectation, perceived performance, and disconfirmation on information systems user satisfaction

JU Kim, SK Shim, BG Kim - Asia pacific journal of information …, 2004 - koreascience.kr
User satisfaction has been widely used by information system (IS) researchers as the most
appropriate surrogate variable for the systems success since Bailey and Pearson (1983) …