There is an ongoing sociological debate regarding which work activities can be considered
'skilled'. In recent years, this debate has become increasingly controversial due to the …

This article contributes to ongoing debates about soft skills in front-line interactive service
work in considering employability in the UK retail sector. It recognizes how UK government …

This paper examines how employer branding is used and embedded through the
organizational HR practices; specifically recruitment, selection and integration. The paper …

Brand scholarship traditionally resides within the marketing literature and focuses on
organizations' external relationships with customers. However, increasing critical attention in …

A discourse of employability saturates the higher education sector in the UK. Government
and employers call on universities to produce employable graduates who are attractive to …

The global shortage of ship officers is an issue receiving increasing attention as shipping
companies consider how they will continue to operate their vessels in a safe manner. In …

The purpose of this study is to develop further understanding of the supply and demand side
factors that affect the composition of the low-skilled labour market, with particular reference …

RESUMO O mundo está em aceleradas mudanças. As sociedades escolheram em muitos
casos, padrões insustentáveis de consumo baseados na sobre utilização de recursos e na …

O mundo está em aceleradas mudanças. As sociedades escolheram em muitos casos,
padrões insustentáveis de consumo baseados na sobre utilização de recursos e na rápida …

This conceptual paper discusses the management of the emotional labour of front-line
customer service employees of public and private hospitals in Bangladesh. This paper …