Understanding circumstances for desirable proactive behaviour of voice assistants: The proactivity dilemma

N Zargham, L Reicherts, M Bonfert, ST Voelkel… - Proceedings of the 4th …, 2022 - dl.acm.org
The next major evolutionary stage for voice assistants will be their capability to initiate
interactions by themselves. However, to design proactive interactions, it is crucial to …

Mobile phone use by people with mild to moderate dementia: uncovering challenges and identifying opportunities: mobile phone use by people with mild to moderate …

E Dixon, R Michaels, X Xiao, Y Zhong, P Clary… - Proceedings of the 24th …, 2022 - dl.acm.org
With the rising usage of mobile phones by people with mild dementia, and the documented
barriers to technology use that exist for people with dementia, there is an open opportunity to …

[HTML][HTML] Proactive behavior in voice assistants: A systematic review and conceptual model

C Bérubé, M Nißen, R Vinay, A Geiger, T Budig… - Computers in Human …, 2024 - Elsevier
Voice assistants (VAs) are increasingly integrated into everyday activities and tasks, raising
novel challenges for users and researchers. One emergent research direction concerns …

Towards Human-centered Proactive Conversational Agents

Y Deng, L Liao, Z Zheng, GH Yang… - Proceedings of the 47th …, 2024 - dl.acm.org
Recent research on proactive conversational agents (PCAs) mainly focuses on improving
the system's capabilities in anticipating and planning action sequences to accomplish tasks …

Introduction to this special issue: guiding the conversation: new theory and design perspectives for conversational user interfaces

BR Cowan, L Clark, H Candello… - Human–Computer …, 2023 - Taylor & Francis
The increased popularity of CUIs has motivated HCI work around specific approaches to
research, design, and implementation, while also reflecting on these topics. However …

How may I interrupt? Linguistic-driven design guidelines for proactive in-car voice assistants

AM Meck, C Draxler, T Vogt - International Journal of Human …, 2023 - Taylor & Francis
Voice assistants (VAs) are predicted to develop from merely reactive to increasingly
proactive agents in the future. While proactivity allows a leap towards more intelligent …

From C-3PO to HAL: Opening The Discourse About The Dark Side of Multi-Modal Social Agents

V Avanesi, J Rockstroh, T Mildner, N Zargham… - Proceedings of the 5th …, 2023 - dl.acm.org
The increasing prevalence of communicative agents raises questions about human-agent
communication and the impact of such interaction on people's behavior in society and …

Are you sure you want to order that? On Appropriateness of Voice-only Proactive Feedback Strategies

M Dubiel, K Bongard-Blanchy, LA Leiva… - Proceedings of the 5th …, 2023 - dl.acm.org
Conversational agents (CAs) that deliver proactive interventions can benefit users by
reducing their cognitive workload and improving performance. However, little is known …

Privacy in smart speakers: A systematic literature review

G Maccario, M Naldi - Security and Privacy, 2023 - Wiley Online Library
Parallel to the increasing use of smart speakers (aka virtual assistants), privacy concerns
emerge. In this article, we provide a systematic review of the literature on privacy issues in …

Tickling proactivity: Exploring the use of humor in proactive voice assistants

N Zargham, L Reicherts, V Avanesi, Y Rogers… - Proceedings of the …, 2023 - dl.acm.org
With rapid advances in artificial intelligence and natural language processing, voice
assistants are evolving into advanced digital personal assistants capable of complex tasks …