Purpose Quality 4.0 is being presented as the new stage of quality development. However,
its overlying concept and rationale are still hard to define. To better understand what …

As world moves forward, much has been explored about Total Quality Management (TQM)
in the manufacturing, banking, and other service industries. Admittedly, the use of these …

Las instituciones de educación superior son organizaciones compuestas por grupos de
profesionales que deben implementar direcciones estratégicas para la gestión de la calidad …

Teknologi telah menjadi faktor utama yang mendorong transformasi di berbagai sektor,
termasuk pendidikan. Penggunaan teknologi tidak hanya meningkatkan efektivitas …

Abstract Revolution 4.0 (industry 4.0) represents one of the spectacular challenges of the
21st Century. With different names and terminologies, the fourth industrial revolution …